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Business Analyst
Recognise BankBusiness Analyst improving lending processes at Recognise Bank. Transforming the way SMEs access funding through analysis and collaboration in Milton Keynes office.
Posted 7/8/2026contractMilton Keynes • 🇬🇧 United KingdomJuniorMid-Level💰 £40,000 - £50,000 per yearWebsite
About the role
Key responsibilities & impact- Map lending journeys and operational processes to identify customer pain points, inefficiencies and opportunities for improvements
- Plan and facilitate workshops with cross-functional teams to gather align objectives and analyse business requirements
- Document these requirements into clear, comprehensive product specifications and user stories ready for development
- Collaborate with stakeholders to ensure proposed solutions align with business needs and expectations.
- Work closely with team members to design, test, and implement solutions that meet defined business objectives
- Promote a culture of continuous improvement by identifying opportunities for enhancement and embedding best practices
- Become a subject matter expert, embedded within our Operations team in Milton Keynes, as we transform the way we work
Requirements
What you’ll need- 2+ years’ experience in a business analyst, product owner, or operational role within banking, fintech or lending
- Understanding of customer journey mapping, business process modelling and requirements gathering techniques
- Excellent communication and stakeholder management skills
- Desire to work within agile cross-functional teams on transformational change initiatives
- Knowledge of the SME lending market, customer/broker needs and end-to-end lending processes
- Passionate about business process automation and emerging technologies, including agentic AI
- Experience working within a regulated environment, ensuring compliance with Consumer Duty and other relevant regulations
- Able to attend 4 days per week in our Milton Keynes office
Benefits
Comp & perks- Competitive Time Off – Generous annual leave plus bank holidays to rest, recharge, and enjoy life outside of work.
- Work From Anywhere – Up to 6 weeks per year to work remotely from anywhere in the world.*
- Learning & Development – Tailored training and support to grow your skills and achieve your professional goals.
- Hybrid Working – To support your work-life balance, we offer a hybrid working model with 3 days in the office and 2 days remote.**
- Private Medical Care with Vitality – Comprehensive healthcare coverage to keep you healthy.
- Enhanced Pension Scheme – Helping you plan and save for a secure future.
- Maternity, Paternity & Adoption Pay – Supporting you and your family during important life moments.
- Discretionary Company Bonus – Rewarding your contribution to our shared success.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business AnalysisProduct SpecificationUser Story DevelopmentProcess AutomationRegulatory Compliance
Soft Skills
Excellent CommunicationCollaborationFacilitation