Commercial Accounting Manager – Order to Cash
Reckitt
full-time
Posted on:
Location Type: Office
Location: Ciudad de Mexico • Mexico
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Tech Stack
About the role
- Provide leadership and governance across OTC operations, ensuring alignment with policies, controls, and defined ways of working
- Oversee resolution of customer disputes, deductions, and related OTC issues, ensuring timely closure and consistent application of standards
- Manage trade spend activities at an oversight level, including accruals, settlements, and audit readiness
- Monitor and manage SLAs and KPIs to ensure performance targets are met across captive and outsourced teams
- Partner with Sales, Customer Service, Supply Chain, and Finance to resolve escalations and address recurring issues
- Drive standardization, automation, and continuous improvement initiatives across OTC processes
- Review and publish operational performance reporting and insights to support decision-making
- Develop team capabilities, support talent development, and foster a culture of collaboration and continuous improvement
Requirements
- 5–7 years of experience in Order-to-Cash, accounting, or related finance operations within a shared services or process-driven environment
- Experience leading teams and managing performance through SLAs and KPIs
- Strong understanding of OTC accounting and operational activities, including accruals, reserves, reconciliations, and close support
- Experience working with ERP systems (SAP preferred) and reporting tools
- Strong stakeholder management and communication skills across functions
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Order-to-Cashaccountingaccrualsreservesreconciliationsclose supportperformance managementSLAsKPIscontinuous improvement
Soft Skills
leadershipstakeholder managementcommunicationcollaborationtalent developmentproblem-solvingdecision-makingorganizational skillscustomer dispute resolutionprocess standardization