Executive – HR Operations, Employee Lifecycle
Reckitt
full-time
Posted on:
Location Type: Office
Location: Kuala Lumpur • Malaysia
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Job Level
Tech Stack
About the role
- Act as part of the Global People Services Team aligned to ‘Hire to Retire’ services supporting ASEAN, North Asia, MENARP & Africa region
- Deliver advanced HR services, including handling complex queries and providing first-line advice and guidance
- Execute data transactions or system transactions where these cannot be performed by self-service or automation, ensuring accuracy and compliance
- Collaborate with subject matter experts (e.g., HR Business Partners, Centers of Excellence) and internal teams (e.g., Solutions Team) to identify optimal solutions for employee queries
- Prioritize cases and conduct continuous follow-ups to ensure timely case closure in line with SLA
- Identify and drive continuous improvement initiatives within HR processes and systems
Requirements
- Bachelor’s degree in any field from a recognized university or relevant professional qualifications
- Minimum 1 year of experience in Employee Lifecycle or HR Services (e.g., onboarding, offboarding, HR administration, case management) would be added advantage
- Proficient in MS Office applications, especially Excel (v-lookup, nested IF, string, pivot tables, and other advanced functions)
- Good knowledge of HR systems such as ServiceNow, SuccessFactors, and HRIS is an advantage
- Strong analytical abilities and excellent communication skills
- Good command of spoken and written English
Benefits
- Invest in the wellbeing of our people through parental benefits
- Employee Assistance Program to promote mental health
- Life insurance for all employees globally
- Opportunity to save and share in Reckitt's potential future successes
- Short-term incentives to recognise, appreciate and reward your work for delivering outstanding results
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data transactionssystem transactionsHR administrationcase managementExcelv-lookupnested IFpivot tablesHR systemscontinuous improvement
Soft Skills
analytical abilitiescommunication skillscollaborationprioritizationproblem-solvingcustomer serviceattention to detailtime managementadaptabilityinitiative
Certifications
Bachelor’s degreerelevant professional qualifications