RealNetworks

Sales

• Drive New Deals: Own and close opportunities within your territory, executing a focused, consultative, value-driven sales motion.
• Territory Expansion: Identify, pursue, and land new business in key verticals aligned with SAFR’s strengths.
• Customer Discovery: Engage deeply with prospects and customers to understand their operational and security needs.
• Demo & Solutioning: Learn the product inside and out to deliver confident demos and shape proposals that highlight our differentiated value.
• Pipeline Discipline: Maintain an accurate, up-to-date pipeline in the CRM and provide reliable forecasts to the Vice President, North American Sales.
• Channel Engagement: Build trusted relationships with key reseller partners and integrators to expand reach and drive joint success.
• Cross-Functional Collaboration: Work closely with internal teams to ensure customer success and continuous improvement.

Regional Sales Director – East

Customer Support

• Keep CRM records up to date with strong data integrity
• Respond to customer inquiries about pricing, availability, orders, and invoice follow-ups
• Prepare quotes, help to manage orders, and assist with contract creation and management
• Coordinate calls, demos, follow-ups, and handoffs with Sales
• Maintain accurate customer and deal information in HubSpot
• Support lead nurturing, customer satisfaction, and re-engagement activities
• Assist with general sales admin tasks (files, reporting, communications, meeting attendance)
• Help identify process improvements to streamline sales workflows

Regional Sales Director – East

Sales Support Specialist – LATAM