REAL Solution Inkasso GmbH & Co. KG

Accounts Receivable

• Eigenständige Bearbeitung Ihrer Vorgänge – keine Assistenzfunktion
• Telefonische und schriftliche Kommunikation mit Schuldnern, Auftraggebern und Partnern
• Bewertung von Sachverhalten und Entscheidung über das weitere Vorgehen im Rahmen Ihrer Kompetenzen
• Steuerung und Abstimmung mit externen Rechtsanwaltskanzleien
• Mitwirkung an der Weiterentwicklung und Optimierung von Prozessen

Sachbearbeiter Forderungsmanagement / Rechtsanwaltsfachangestellter

Human Resources

• Manage and maintain master data in our internal systems (including HRM and time-tracking systems), including onboarding and offboarding
• Regularly prepare and update analyses, reports and overviews
• Create documents from templates (e.g., mail merges, certificates or employment references) and handle general correspondence
• Prepare the monthly payroll
• Support HR projects, in particular digitalization
• Work confidentially and collaboratively with the works council

HR Administrator, HR Specialist

• As the primary point of contact, you respond to inquiries (written & by phone) from debtors, debtor representatives, enforcement authorities and clients, weighing potential escalation steps and risk considerations
• You work independently and, within your mandate, exercise your own decision-making authority on a daily basis
• You also act as the liaison to the external law firms we retain
• You contribute to process optimization in your area by proposing improvements
• After completing your onboarding, you can develop a specialization based on your skills. A specialist role can be the next step in your career progression

Debt Collection Specialist

• Maintain and manage master data in our internal systems (including HRM and time tracking systems), including onboarding and offboarding
• Regularly prepare and update analyses, reports and overviews
• Create documents using templates (e.g., mail merges, certificates or references) as well as general correspondence
• Prepare monthly payroll
• Support HR projects, in particular digitalization
• Work in a confidential and cooperative manner with the works council

Sachbearbeiter Forderungsmanagement / Rechtsanwaltsfachangestellter

HR Administrator, HR Specialist

Debt Collection Specialist

HR Administrator, HR Clerk