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Claims Management Caseworker, Debt Collection
REAL Solution Inkasso GmbH & Co. KGSachbearbeiter im Forderungsmanagement bei REAL Solution Inkasso, Hamburg. Verantwortlich für selbstständige Fallbearbeitung und Kommunikation mit Schuldnern und Auftraggebern.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims management and debt collection, with a focus on independent case handling and effective communication with clients and partners. Proven ability to assess case circumstances and optimize processes in collaboration with external law firms.
Highest-signal resume keywords
Claims ManagementDebt CollectionIndependent Case HandlingClear CommunicationProcess Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Claims ManagementDebt CollectionEnforcement ProceedingsCase AssessmentProcess Development
Soft Skills
Solution-Oriented CommunicationTeam PlayerStrong Sense of ResponsibilityStructured Working Style
Certifications & Qualifications
Qualified Legal AssistantRechtsanwaltsfachangestellte
About the role
Key responsibilities & impact- Independent handling of your cases — not an assistant role
- Telephone and written communication with debtors, clients and partners
- Assessment of case circumstances and decision-making on further actions within the scope of your authority
- Coordination and liaison with external law firms
- Contribution to the development and optimization of processes
Requirements
What you’ll need- Qualified legal assistant (Rechtsanwaltsfachangestellte) or equivalent qualification
- Experience in claims management, debt collection or enforcement proceedings
- Structured and independent working style
- Clear, solution-oriented communication
- Team player with a strong sense of responsibility
Benefits
Comp & perks- Flexible working hours (core hours 10:00–15:45)
- Option for remote/mobile working — currently up to 2 days per week
- Central location with very good transport connections
- Attractive salary and performance-based bonuses
- Job ticket / parking / company bike (JobRad)
- Structured onboarding and regular training