Real Chemistry

Client Operations Coordinator

Real Chemistry

full-time

Posted on:

Location Type: Hybrid

Location: California • Illinois • United States

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Salary

💰 $55,000 - $61,750 per year

About the role

  • Manage intake and prioritization of all incoming influencer/talent vetting requests
  • Conduct comprehensive vetting of influencers and talent partners according to established client rubrics and compliance standards
  • Monitor talent social media accounts during contract terms and prescribed periods thereafter
  • Document vetting findings and compliance assessments with accuracy and attention to detail
  • Flag potential risks or concerns and escalate appropriately to senior team members
  • Maintain and update all client talent records in Airtable with meticulous accuracy
  • Ensure data integrity and implement quality control measures across client databases
  • Generate reports and extract insights from Airtable for internal and client-facing needs
  • Develop and maintain workflow trackers to keep all stakeholders informed
  • Provide operational support to Client Operations and Business Affairs teams as needed
  • Participate in process improvement initiatives and contribute innovative solutions
  • Help translate updated client standards and requirements into actionable workflows
  • Collaborate with team members to streamline operations and enhance efficiency
  • Act as a liaison between internal teams, client stakeholders, and legal representatives
  • Participate in client calls to align on vetting standards, compliance requirements, and operational updates
  • Communicate findings and recommendations clearly to both internal and external stakeholders

Requirements

  • Bachelor's degree in Communications, Marketing, Business, or related field
  • 2-3 years of experience in social media monitoring, influencer marketing, brand safety, or related operations roles
  • Proven ability to manage multiple concurrent requests and prioritize effectively
  • Exceptional attention to detail with strong analytical and critical thinking skills
  • Excellent written and verbal communication skills
  • Advanced proficiency in Microsoft Excel, Word, PowerPoint, and Outlook
  • Experience with project management and database tools (Airtable experience highly preferred)
  • Demonstrated ability to work independently while contributing to a collaborative team environment
Benefits
  • Generous holiday and paid time off
  • Options for private medical, dental, and vision plans
  • Mental wellness coaching and support
  • Access to more than 13,000 online classes with LinkedIn Learning
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social media monitoringinfluencer marketingbrand safetydata integrityquality controlanalytical skillscritical thinkingreport generationworkflow managementcompliance assessment
Soft Skills
attention to detailcommunication skillscollaborationprioritizationproblem-solvingindependenceteamworkoperational supportprocess improvementstakeholder management