Readymode

Controller

• Lead the monthly, quarterly, and annual close process, ensuring accuracy and timeliness across all accounts
• Prepare and own internal financial statements and reporting packages for leadership and lead the annual audit process
• Manage all tax filings and compliance obligations across relevant jurisdictions in Canada and the US
• Oversee payroll processing and ensure accuracy, compliance, and timely submission across all pay runs
• Maintain and improve internal controls, policies, and accounting procedures
• Manage the payables and receivables process for the organization; track invoicing and billing for the Company
• Own the chart of accounts, general ledger, and reconciliation processes
• Lead the implementation of AI process into the finance and accounting functions
• Provide guidance and support to a part-time bookkeeper
• Collaborate closely with the FP&A Manager to ensure actuals are clean, well-documented, and ready for forecasting and analysis
• Identify and implement process improvements that reduce close cycle time and manual effort
• Support the CFO with banking relationships and ad hoc financial projects

Financial Planning and Analysis

• Build and maintain Readymode's long-range financial models and own our forecasting cadence, pushing us from descriptive finance toward predictive finance
• Use AI tools (LLM-assisted formula logic, automated data extraction, forecasting plug-ins) to increase accuracy and reduce cycle time
• Partner with functional leaders to help them understand their cost drivers and make smarter decisions
• Analyze how our cost structure behaves as we scale, and identify where automation keeps us lean and high-output
• Design dashboards and reporting that executives use and rely on, with the goal of enabling plain-language financial queries
• Lead the evaluation and rollout of tools that reduce manual spreadsheet hours by 20–30% in your first year

FP&A Manager

Support Engineer

• Own support tickets end-to-end via phone, email, and chat, from first contact to resolution
• Diagnose and resolve VoIP, connectivity, and software configuration issues
• Onboard and train new customers on the Readymode platform
• Partner with product and engineering teams on escalations and recurring issues
• Maintain and improve knowledge base articles, FAQs, and troubleshooting guides
• Document issues and errors using internal tools to spot trends and drive improvements
• Prioritize requests based on urgency and impact, adhering to SLA commitments

Controller

FP&A Manager

Technical Support Representative