Readymode

Account Manager

• Cultivate and maintain strong relationships with existing clients
• Understand client needs and objectives to effectively position our products/services
• Act as the main point of contact and liaison between the client and internal teams
• Identify opportunities for upselling and cross-selling additional products/services
• Develop and implement strategies to ensure client retention and satisfaction
• Collaborate with the sales team to explore new business opportunities within existing accounts
• Analyze client data and market trends to identify areas for account growth
• Develop account plans and strategies to achieve revenue and growth targets
• Effectively communicate client needs and feedback to internal teams
• Collaborate with cross-functional teams to ensure the timely and successful delivery of our products/services
• Address and resolve client concerns, issues, or escalations promptly

Sales Development Rep

• Cultivate inbound leads and help educate them on Readymode's offerings
• Outbound prospecting (cold and warm) via video, social media, phone and email
• Research and build your own pipeline of prospects
• Leverage Salesforce, Salesloft, and LinkedIn to connect with and manage prospects
• Aim to meet or exceed KPI’s
• Work collaboratively in a team environment

Sales Development Representative

• Cultivate and maintain strong relationships with existing clients
• Understand client needs and objectives to effectively position our products/services
• Act as the main point of contact and liaison between the client and internal teams
• Identify opportunities for upselling and cross-selling additional products/services
• Develop and implement strategies to ensure client retention and satisfaction
• Collaborate with the sales team to explore new business opportunities within existing accounts
• Analyze client data and market trends to identify areas for account growth
• Develop account plans and strategies to achieve revenue and growth targets
• Effectively communicate client needs and feedback to internal teams
• Collaborate with cross-functional teams to ensure the timely and successful delivery of our products/services
• Address and resolve client concerns, issues, or escalations promptly
• Work closely with internal teams to ensure client satisfaction and problem resolution