
Director, Senior Commercial Markets – Automotive Finance
RBC
full-time
Posted on:
Location Type: Office
Location: Edmonton • Canada
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Job Level
About the role
- Lead with a growth mindset, focusing on what’s possible to maximize client acquisition, growth and deliver an exceptional client experience
- Demonstrate client stewardship and care in every decision and activity
- Proactively contact all clients annually and through effective discovery, understand their needs, changing circumstances and ongoing satisfaction with all of RBC
- In conjunction with your Client Relationship Team (CRT) members, create exceptional client experiences by delivering value-added advice aligned to your expertise and the client's needs
- Make the most of every client interaction including meeting immediate needs, providing advice, referring to partners, acting as a digital advocate to digitally enable clients and supporting their journey towards low-carbon transition as climate-related demands increase
- Work as a team and leverage partners for timely and seamless client contact
- Acquire new clients and ensure alignment to the Home of Best Fit
- Build and maintain a centre of influence network aligned with your industry specialization and target market
- Deliver business results and grow market share, by growing and retaining existing business client relationships through insightful annual strategy meetings and ensuring a One RBC approach
Requirements
- 5+ years relevant account management, business development or sales experience
- 5+ years commercial credit underwriting and proven sales experience
- Experience identifying and acting on business opportunities
- Strong MS Office software skills including MS word, Excel and PowerPoint
- Strong interpersonal/communication skills
- Nice to have: Knowledge and understanding of the Automotive and/or Recreational Vehicle Industry
Benefits
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementbusiness developmentsales experiencecommercial credit underwritingbusiness opportunity identificationMS OfficeExcelPowerPoint
Soft Skills
growth mindsetclient stewardshipinterpersonal skillscommunication skillsteamworkclient relationship management