RBC

Medical Billing Team Lead

RBC

full-time

Posted on:

Location Type: Office

Location: Winnipeg • Canada

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Job Level

Senior

About the role

  • Maintain accurate customer account records
  • Process medical claims
  • Reconcile monthly remittance advice
  • Generate billing reports
  • Resolve issues efficiently and effectively
  • Respond to billing questions
  • Provide claim recommendations when applicable
  • Respond to physician and internal communications in a timely manner
  • Assist in scaling operations

Requirements

  • 5+ years of health care administration and customer service experience
  • 2+ years experience with Manitoba (MHSIP) AND Saskatchewan (MSB) Provincial Billing
  • 2+ years experience working with Accuro or Telus EMRs
  • 1+ years of team management experience
  • Strong cross functional capabilities to identify interdependencies between teams
  • Proactive identification of problems and solution implementation
  • Strong communication skills with clients and internal stakeholders
  • Ability to create quality internal documentation
  • Comfortable working with some ambiguity with an adaptable mindset
  • Deadline-driven and results-oriented; coaching team to deliver high quality standards while handling a variety of tasks and deadlines simultaneously
  • Previous experience working with an EMR or EHR company directly (Nice to Have)
  • Graduate degree in health care administration or equivalent experience (Nice to Have)
  • Proficient in SharePoint, Metabase, Confluence, Outlook, Excel (Nice to Have)
Benefits
  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation
  • Commissions
  • Stock where applicable
  • Tools to stay connected and work collaboratively
  • Dedicated Team Lead to support career growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
medical claims processingbilling report generationaccount reconciliationteam managementproblem identificationsolution implementation
Soft skills
strong communication skillscross functional capabilitiesadaptable mindsetdeadline-drivenresults-oriented
Certifications
graduate degree in health care administration