Ravago

Junior Customer Service Manager, international raw materials and wholesale sector

Ravago

full-time

Posted on:

Location Type: Hybrid

Location: Greven • Germany

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Job Level

Junior

About the role

  • Commercial/administrative responsibilities
  • Processing invoices, quotations & contracts
  • Maintenance of master data & document management
  • Digital filing & efficient office organization
  • Sales support with development potential
  • Support for sales & customer acquisition
  • Building your own network of customers & partners
  • Analysis of customer data & taking on independent projects
  • Logistics & international collaboration
  • Support with import/export, customs & goods movements
  • Coordination with freight forwarders, suppliers & customers
  • Close cooperation with warehouse, purchasing & sales

Requirements

  • At least a completed commercial apprenticeship/qualification (wholesale/foreign trade, freight forwarding, industry)
  • Willingness to take responsibility and commitment to professional development
  • Strong communication skills and a customer-oriented attitude
  • Enthusiasm for sales-oriented and logistics-related topics
  • Willingness to travel (trade fairs, customers, suppliers)
  • Fluent German and good command of English
  • Confident user of MS Office
Benefits
  • Direct collaboration with management
  • Real responsibility and clearly defined individual responsibilities
  • Flat hierarchies & fast decision-making
  • Personal development opportunities (Sales, Logistics, Marketing)
  • Flexible working hours & modern workplace tools
  • Team culture that supports you rather than holds you back
  • International environment in a family-owned group with career prospects
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
invoice processingquotation processingcontract managementdata analysisdocument managementlogisticsimport/exportcustomsgoods movementsales support
Soft Skills
communication skillscustomer-oriented attituderesponsibilityprofessional developmententhusiasm for salesteam collaborationnetwork buildingindependent project managementorganizational skillswillingness to travel
Certifications
commercial apprenticeshipqualification in wholesale/foreign tradequalification in freight forwardingqualification in industry