
Key Account Manager – North/Central Italy
RateHawk
full-time
Posted on:
Location Type: Remote
Location: Italy
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About the role
- Expand and consolidate presence in the assigned territory;
- Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
- Collaborate with the sales team to identify and grow opportunities within the territory;
- Follow-up with existing and new partners in order to provide system training;
- Position the brand within the travel trade through ongoing product presentations and networking events;
- Address incident issues, ensuring partners support;
- Payments control: oversee and ensure accuracy in transaction processing;
- Spend approximately 40% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
- Provide market & competitive environment analysis;
- Provide regular comprehensive reporting through CRM and internal systems;
- Maximize and develop API deals with the potential and existing partners.
Requirements
- **Relevant Experience**. Minimum of 2 year of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies. Experience within the travel, IT, or e-commerce industries would be a plus;
- **Language knowledge**. Fluent in Italian and English;
- **Travel Requirements.** Up to 50% of travel time may be required;
- **Analytical Skills**. Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards;
- **Personal Skills**. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
- **International Mindset**. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
- Competence in** API** technology deals is a plus.
Benefits
- - Flexible schedules and opportunity to work remotely;
- - Ambitious and supportive team who love what they do, appreciate each other, and grow together;
- - Internal programs for adaptation and training, development of soft skills, and leadership abilities;
- - Partial compensation for participating in external training and conferences;
- - Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
- - Corporate prices on hotels and travel services;
- - MyTime Day Off - an extra non-working day without loss of compensation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentaccount managementsales life cycleAPI technologydata-driven decision-makingmetrics-driven analysisExcelreportingtransaction processing
Soft Skills
proactiveambitiousmotivatedaction-orientedresults-focusedteam playeradaptabilitycommunicationinterpersonal skills