Rated People

Account Executive

• As Sales Executive, you’ll be responsible for expanding our customer base generating new revenue.
• Reporting to the PAT Sales Team Manager, you will be expected to exceed revenue goals by planning and executing successful sales within the tradesmen industry.
• You will be responsible for acquiring and possessing expert knowledge of Rated People’s products.
• You will be expected to work on business development projects to reach potential premium clients.
• Talk to and attract the best tradespeople.
• Meet and exceed sales quota through Inbound leads - strategically selling the company’s proposition to new prospects in a consultative manner.
• Manage the entire sales cycle from prospecting, discovery, presentation, and closing.
• Develop accurate forecasts and manage sales activity in CRM (Salesforce).
• Gain tradespeople trust and build rapport with them.
• Showcase interpersonal, negotiation and persuasive skills across all levels.
• Work towards business development on potential premium clients.

Sales Executive

Operations

• A new role here at Rated People, a Commercial Operations Coordinator supports the smooth delivery of sales operations and customer onboarding, helping our teams drive engagement, retention and growth.
• Working closely with Sales, Account Management and other internal teams, you’ll ensure operational excellence, accurate reporting and outstanding customer experiences throughout the lifecycle.
• Track, monitor and report sales performance and key metrics to management.
• Maintain visibility of team KPIs and escalate performance gaps early.
• Help maintain pipeline and account hygiene across systems and tools, ensuring account data is accurate and up to date.
• Support monthly forecasting, account mapping and loyalty or engagement initiatives.
• Prepare and distribute agreed reports in advance of effective dates.
• Partner closely with management to ensure the team follows daily routines, sales processes and strategic objectives.
• Support on or to process customer orders, quotations and contracts accurately and on time.
• Ensure all outstanding orders are fulfilled and invoiced each month.
• Maintain sales documentation, manage renewal cycles, prepare quotations and support retention activities.
• Act as the liaison between Sales and other teams such as Marketing, Customer Success, Finance and Product.
• Provide ad-hoc customer support, resolving issues promptly within business policies and standards.
• Attend customer review meetings and support quarterly business reviews (QBRs).
• Identify and generate incremental business opportunities through strong relationship management and upsell awareness.
• Support the rollout of new plans, customer journeys and engagement programs.
• Support team meetings and “buzz” sessions to maintain engagement and communication.
• Monitor adherence to operational standards and highlight areas requiring training or correction.
• Help coordinate onboarding and training for new team members.
• Provide cover and support for colleagues when needed, ensuring continuity of service.
• Encourage a culture of accountability, structure and continuous improvement.