Installation Project Coordinator
Raptor Technologies
contract
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Junior
Tech Stack
IoT
About the role
- Serve as on-site project manager for the installation of large school systems
- Provide on-site support to troubleshoot system or configuration issues, escalating complex problems as needed
- Lead train-the-trainer sessions and contribute to documentation and knowledge sharing
- Manage, convert, and validate the accuracy of digital campus maps used in Raptor’s Emergency Management platform
- Design and chart the physical layout and optimal placement of IoT devices including beacons, gateways, and related infrastructure
- Assist with software implementation, configuration, and deployment of Raptor’s technology suite across a variety of customer environments
- Work closely with cross-functional teams including Product, Implementation, and Support to ensure seamless delivery and ongoing success of solutions
- Collaborate with clients and internal stakeholders to gather site-specific information and ensure technical requirements are met
- Maintain detailed records of design plans, map conversions, and project progress
- Jump in and help with installations, if necessary. This can involve climbing on ladders.
- Other relevant tasks as needed or assigned
Requirements
- Associate’s Degree in Business related or technical field strongly preferred
- Strong in-person communication skills
- Excellent problem-solver
- 1+ years of software, hardware, and networking troubleshooting experience
- 1+ year of relevant experience in a customer centric role
- Experience with IoT devices and system design a plus
- Customer-focused with a passion for delivering high-quality technical solutions
- Self-motivated and organized, with the ability to manage multiple priorities effectively
- Be willing to travel 100% to provide on-site project management (like travel out on Monday, travel home on Friday)