RapNet

Customer Success Manager

• Lead, coach, and develop a team of ~6 Customer Success Representatives
• Own end-to-end success outcomes across the team’s portfolio, including retention and expansion
• Personally manage a book of enterprise and strategic accounts
• Support complex accounts and high-value renewal and expansion conversations
• Monitor customer health, engagement metrics, and renewal forecasts

Customer Success Team Lead

Android Engineer

• Develop and maintain Android features in a production-scale application
• Write clean, scalable, and maintainable code
• Collaborate with product, backend, and design teams
• Optimize performance, reliability, and stability
• Participate in architecture discussions and code reviews
• Maintain high engineering standards across releases
• Implement AI-enabled features where relevant

Android Developer

Software Engineer

• Develop and maintain production-level iOS features
• Write clean, maintainable, and scalable code
• Collaborate cross-functionally to deliver new functionality
• Optimize performance and troubleshoot issues
• Participate in code reviews and architectural discussions
• Maintain high engineering standards across releases

Customer Success Team Lead

Android Developer

iOS Developer