RapidSOS

Backend Engineer

• Drive the architecture, design, and implementation of new features, leveraging Python
• Lead strategic architectural decisions, help drive alignment, and optimize applications for performance, scalability, and accessibility
• Use best-in-class software development practices (unit tests, integration tests, performance tests, monitoring, detailed functional specification and test plans) to ensure RapidSOS' products remain highly reliable and fault tolerant
• Identify opportunities to assess and enhance current applications, including refactoring code and upgrading technologies used
• Collaborate in an agile environment with stakeholders across Engineering, Design, GTM, and Product to develop solutions for RapidSOS products
• Leverage modern AI development tools (Claude Code, Cursor or similar) to accelerate delivery and improve code quality
• Actively participate in code reviews and standups, sharing knowledge, championing best practices, and contributing to the continuous improvement of team processes
• Own meaningful parts of our platform, have an impact, grow with the company

Senior Software Engineer, Backend

Director

• Oversee daily IT operations and own the company's application landscape, ensuring a well-governed, rationalized SaaS portfolio with SSO and SCIM provisioning wherever possible
• Define and execute a roadmap to accelerate IT maturity by deploying AI-assisted tools to automate core lifecycle workflows—specifically access provisioning, hardware management, and employee transitions
• Identify and champion technology-enabled opportunities that enhance operational efficiency, innovation, scalability and reduce toil via automation
• Provide leadership and direction to IT Systems Admins and Help Desk staff
• Develop and own the corporate IT budget, evaluate vendor contracts, and procure software/hardware solutions
• Partner with InfoSec to operationalize incident response and vulnerability management
• Support a distributed workforce using GSuite, Okta, Claude, and Replit across a fleet of primarily MacBook Air and Windows 11 hardware

Director, Information Technology – IT

Financial Planning and Analysis

• Own and evolve the company’s core operating models, including sophisticated financial modeling and scenario/sensitivity analysis.
• Lead the development and implementation of advanced financial planning and forecasting processes.
• Act as a strategic partner to cross-functional teams, identifying challenges and delivering actionable solutions.
• Support monthly and quarterly close processes, providing deep-dive variance analysis to identify trends and risks.
• Deliver timely, accurate monthly reporting packages for the executive team and board.
• Own the development and maintenance of KPI dashboards and performance metrics.
• Partner with BI and data engineering to move recurring analysis out of spreadsheets and into governed systems.
• Raise the analytical bar across finance and the business through the quality of your work.

FP&A Manager

Full-stack Engineer

• Independently identify the highest-leverage opportunities across RapidSOS operations where AI can create meaningful acceleration, simplification, or cost reduction
• Design, build, and deploy AI-powered tools, agents, and automations — end to end — with a daily or weekly shipping cadence
• Work across every function of the company (engineering, sales, customer success, product, ops) to understand workflows and spot AI application opportunities
• Evaluate and adopt the best available AI coding agents and agentic frameworks (Claude Code, Cursor, Copilot, and equivalents) to maximize your own output velocity
• Own the full lifecycle of each initiative: discovery, hypothesis, prototype, production, and measurement of impact
• Bring a founder's perspective — you are not executing a prescribed roadmap, you are defining it

Senior Software Engineer, AI Operations

DevOps Engineer

• Own performance and reliability outcomes: Ownership of how application-level decisions create system-level impact
• Design for system resilience: Responsibility for strengthening reliability through proactive design decisions
• Build observability into system behavior: Proactively instrument services with structured logging
• Own incidents from signal to resolution: Ownership of production issues from first signal through resolution
• Work across the stack without a permission slip: You’ll work across infrastructure-as-code, container orchestration, CI/CD pipelines, and service-level application code

Senior Site Reliability Engineer

Recruitment

• Lead full-cycle recruiting for key roles across Engineering, Corporate (Finance, Legal, People, Operations), and Go-to-Market (Sales, Marketing, Customer Success, Partnerships) teams.
• Partner closely with hiring managers across all functions to define job requirements, craft compelling job descriptions, and develop tailored hiring strategies.
• Build and maintain a robust, diverse talent pipeline through proactive sourcing, networking, and targeted outreach strategies across all functional areas.
• Design and implement structured interview processes to ensure fair, consistent, and rigorous candidate evaluation across disciplines.
• Coach and guide hiring managers on effective, behavior-based interviewing techniques to identify top talent.
• Conduct insightful interviews to assess candidate skills, experience, technical aptitude, and cultural fit.
• Manage the candidate experience end-to-end, ensuring clear communication and a positive, engaging interaction at every stage.
• Drive offer negotiations and facilitate the closing process to secure top talent competitively.
• Champion diversity, equity, and inclusion (DEI) initiatives across all hiring strategies and practices.
• Stay current on industry trends, compensation benchmarks, and best practices in recruiting across engineering, corporate, and GTM markets.
• Contribute to employer branding efforts to attract high-caliber candidates across all functions.
• Track and analyze recruitment metrics to identify areas for continuous improvement across each functional area.

Senior Software Engineer, Backend

Director, Information Technology – IT

FP&A Manager

Senior Software Engineer, AI Operations

Senior Site Reliability Engineer

Senior Talent Acquisition Partner – 6 month Contract/Contract to Perm