RapidRatings

Client Services Associate

RapidRatings

full-time

Posted on:

Location Type: Hybrid

Location: Quincy • Massachusetts • United States

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Salary

💰 $55,000 per year

About the role

  • Work with global clients to facilitate program operations of the FHR Exchange
  • Manage and address support inquiries via telephone and e-mail
  • Understand the nuances of client programs and provide best practices
  • Ensure the integrity of Client and counterparty contacts database
  • Execute administrative tasks for onboarding new clients and workflows

Requirements

  • Bachelor’s Degree or equivalent years of work experience required
  • Strong written and verbal communications
  • Detail oriented and self-motivated
  • Exceptional critical and strategic thinking skills
  • Excel Proficiency required
  • Enterprise B2B support experience a plus
Benefits
  • Attractive benefits package with bonus
  • Flexible work environment
  • Self-managed PTO
  • Opportunities to be recognized for contributions
  • Team collaboration and support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Excel Proficiency
Soft Skills
strong written communicationstrong verbal communicationdetail orientedself-motivatedcritical thinkingstrategic thinking
Certifications
Bachelor’s Degree