Rapid Data GmbH

Bookkeeper

• Independently handle all accounting transactions
• Review, code and post invoices
• Execute payment transactions
• Reconcile and maintain accounts
• Reconcile outstanding items and communicate with external partners
• Assist with month-end and year-end closings
• Support the development and optimization of processes

Accountant

Full-stack Engineer

• Lead a team of 4 engineers + 1 contractor: day-to-day guidance, technical direction, and delivery accountability
• Contribute hands-on across the platform stack, this is not a purely managerial role
• Define and uphold engineering practices and quality standards within your team
• Collaborate closely with product management to scope, plan, and deliver features end-to-end
• Identify and address technical risk, dependencies, and blockers early
• Support the growth and effectiveness of your team members

Team Lead – Software Engineering

• Contribute to agile software development across our platform stack
• Work alongside a small group of lead developers defining engineering practices and standards at Rapid
• Design and implement solutions with significant autonomy in defining your approach
• Collaborate closely with product management to translate requirements into technical reality
• Take ownership of features from conception through deployment

Principal Software Engineer

Customer Success Manager

• You are the primary point of contact, proactively build relationships, and ensure customer satisfaction throughout the entire customer lifecycle.
• You onboard new customers and deliver practical, hands‑on training to ensure our software is used optimally.
• You answer questions, resolve issues, and coordinate complex cases. With your expertise, you provide reliable support at all times.
• You provide pre‑project support with information about integrations, technical capabilities, and the convertibility of data from previous systems — including software demonstrations.
• Thanks to your experience — ideally in the public sector or cemetery services — you identify needs early and provide tailored recommendations.

• Independently handle all accounting transactions
• Review, code and post invoices
• Execute payment transactions
• Reconcile and maintain accounts
• Resolve outstanding items and liaise with external partners
• Assist with monthly and annual financial closings
• Support the development and optimization of processes

Accountant – m/f/d

Customer Support

• Operational customer support: You handle support requests in a structured, solution-oriented manner via our ticketing system, by email, and, if necessary, by phone.
• Analysis & problem solving: You analyze customer issues (e.g., application questions, configurations, data or process logic) and develop appropriate solutions.
• Independent ticket handling: You prioritize your tasks independently, maintain an overview even during higher volumes, and communicate clearly and transparently with customers.
• Team collaboration: You coordinate closely with colleagues as well as product and engineering teams and escalate issues in a structured way when needed.
• Knowledge building & documentation: You document solutions in a clear, reproducible manner and actively contribute to expanding our knowledge base and support processes.
• Contribution to team structure & efficiency: You help make the day-to-day support work more efficient—for example, through proper prioritization, proactive suggestions for workflows, and sharing best practices.

Accountant

Team Lead – Software Engineering

Principal Software Engineer

Customer Success Manager

Accountant – m/f/d

Customer Support Specialist