RapDev

Project Manager

• Organize technology programs, projects and activities in accordance with the mission and goals of the organization
• Create and manage long-term goals based on expanding customer requirements
• Work with leadership to develop a vision, manage a roadmap and operating plan for the program
• Develop an evaluation method to assess program strengths and identify areas for improvement
• Write project plans to guarantee uninterrupted delivery of services
• Manage an engineering team with a diverse array of talents and responsibilities
• Ensure goals are met in areas including customer satisfaction, quality, and team member performance as well as customer training
• Implement and manage changes and interventions to ensure project goals are achieved
• Meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services
• Produce accurate and timely reporting of program status throughout its life cycle
• Analyze risks and issues
• Work on strategy with the sales team

Senior Project Manager

Learning and Development

• Lead Impact Analyses to identify stakeholders, workflow changes, and engagement strategies
• Assess client communication/training environments and develop adoption plans aligned to project goals
• Build and execute project plans in collaboration with client teams
• Create communication assets (emails, newsletters, presentations), managing approvals, translations, and delivery tracking
• Develop and validate training materials (ServiceNow paths, videos, guides, Knowledge Articles) with technical teams
• Coordinate and/or deliver training with L&D; track completion and effectiveness
• Maintain reusable OCM assets and support scalable processes
• Manage OCM lifecycle; support large-scale transformations alongside OCM Leads
• Monitor adoption metrics to drive reinforcement strategies and support ROI evaluation

Organizational Change Management Specialist

Security Operations

• Monitor security events and logs from a variety of systems and networks in Datadog
• Identify potential security incidents and threats
• Perform analysis and investigations, correlating events and data to detect security incidents
• Develop, document, and evolve processes and procedures for responding to security incidents
• Provide technical guidance, training, and support to other members of the security team
• Maintain an up-to-date knowledge of security threats, vulnerabilities, and countermeasures
• Work independently with customers on implementations and remote services
• Troubleshoot basic configuration/script issues
• Attend requirements review and validation sessions as needed
• Utilize strong written and verbal communication skills
• Stay on time and on task with assigned customer work

Senior Security Operations Center (SOC) Analyst

Solutions Engineer

• Collaborate with the sales team to identify and qualify new opportunities and develop a deep understanding of customer needs
• Conduct in-depth technical presentations and demonstrate unique expertise in achieving the value of ServiceNow’s solutions in production and at scale
• Design and propose customized solutions that leverage ServiceNow’s products and RapDev services to meet customer needs
• Lead technical discussions with customers and prospects, answering questions and providing guidance on technical features, functionality, and integration
• Conduct hands-on proof of concept testing and product evaluations to demonstrate the value of ServiceNow's solutions
• Develop technical content and collateral to support sales and marketing initiatives
• Act as a subject matter expert on ServiceNow’s solutions and stay up-to-date on industry trends and competitive offerings
• Continuously learn and improve technical knowledge of ServiceNow and supporting technologies
• Work collaboratively with the sales, marketing, and engineering teams to ensure successful customer outcomes

Senior Solutions Engineer – Pre-Sales

Marketing

• Develop and execute the end-to-end marketing strategy for RapDev's Datadog partner program
• Serve as the primary marketing contact for Datadog partner liaisons; coordinate joint campaigns, co-branded materials, and partner events
• Plan and execute Datadog-focused events, webinars, conference sponsorships, and field marketing initiatives from concept through post-event reporting
• Lead content strategy for the Datadog program, including blog posts, case studies, solution briefs, videos, and social content
• Own the Datadog-related web presence, including page strategy, copy, and ongoing SEO optimization
• Track, measure, and report on the performance of all Datadog marketing activities; take an ROI-driven approach to budget allocation and campaign decisions
• Delegate tasks to marketing coordinators and freelancers, provide clear briefs, manage timelines, and ensure quality execution across all workstreams

Senior Project Manager

Organizational Change Management Specialist

Senior Security Operations Center (SOC) Analyst

Senior Solutions Engineer – Pre-Sales

Marketing Manager