RapDev

Technical Program Manager

• Own end-to-end delivery of large, multi-stream ServiceNow programs (e.g., platform implementations, transformations, expansions, or managed initiatives)
• Perform day-to-day project management of key workstreams while interfacing with other project managers and the overarching program governance
• Serve as the primary program-level point of contact for client stakeholders, including senior leadership and steering committee members
• Translate business objectives into executable delivery plans, milestones, and success metrics
• Coordinate across architects, developers, consultants, and client teams to manage scope, dependencies, and timelines
• Proactively identify risks, constraints, and trade-offs; drive mitigation and decision-making early
• Lead executive-level status reviews, roadmap discussions, and delivery readouts
• Ensure alignment between technical design decisions and client business outcomes
• Drive delivery rigor while remaining adaptable to client needs and changing priorities
• Mentor project managers and delivery team members on program management best practices
• Continuously improve delivery processes, tooling, and client experience

Senior Technical Program Manager

Project Manager

• Organize technology programs, projects and activities in accordance with the mission and goals of the organization
• Create and manage long-term goals based on expanding customer requirements
• Work with leadership to develop a vision, manage a roadmap and operating plan for the program
• Develop an evaluation method to assess program strengths and identify areas for improvement
• Write project plans to guarantee uninterrupted delivery of services
• Manage an engineering team with a diverse array of talents and responsibilities
• Ensure goals are met in areas including customer satisfaction, quality, and team member performance as well as customer training
• Implement and manage changes and interventions to ensure project goals are achieved
• Meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services
• Produce accurate and timely reporting of program status throughout its life cycle
• Analyze risks and issues
• Work on strategy with the sales team

Senior Project Manager

ServiceNow

• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs
• 3rd party integration development (REST, SOAP, mid servers, etc)
• Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, UI scripts
• Work independently with customers on implementations and remote services
• Troubleshoot basic configuration/script issues
• Attend requirements review and validation sessions as needed
• Participate in SCRUM calls
• Utilize strong written and verbal communication skills
• Stay on time and on task with assigned customer work

Senior ServiceNow Developer

Threat Intelligence Specialist

• Lead the maturation of the Security Operations Team’s threat hunting practice
• Proactively hunt for indicators of compromise (IOCs) across the network, endpoints, and cloud environments using threat intelligence and industry-standard hunting methodologies
• Develop and execute complex searches across various data sets and apply macro data analysis skills to uncover anomalies.
• Produce routine reporting for hunts executed, including technical reports at the completion of a hunt with substantive findings and semi-annual executive summary reports
• Utilize various security and observability platform features in hunts for increased fidelity and better context.
• Develop and refine threat hunting playbooks, procedures, and detection rules to improve the security team’s efficiency and effectiveness
• Leverage automation and AI solutions to support and scale human-led hunt operations across client environments.
• Collaborate with the Security Operations Team to integrate new threat intelligence and enhance existing security tools and controls
• Mentor junior analysts and contribute to the ongoing improvement of the organization's overall security posture

Threat Hunter

ServiceNow Developer

Account Executive

• Create detailed business plans designed to attain predetermined goals and quotas
• Manage the entire sales cycle from finding a client to securing a deal
• Unearth new sales opportunities through networking and turn them into long-term partnerships
• Present products to prospective clients
• Provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with your clients to understand and meet their needs
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• Negotiate agreements and keep records of sales and data

Security Operations

• Monitor security events and logs from a variety of systems and networks in Datadog
• Identify potential security incidents and threats
• Perform analysis and investigations, correlating events and data to detect security incidents
• Develop, document, and evolve processes and procedures for responding to security incidents
• Provide technical guidance, training, and support to other members of the security team
• Maintain an up-to-date knowledge of security threats, vulnerabilities, and countermeasures
• Work independently with customers on implementations and remote services
• Troubleshoot basic configuration/script issues
• Attend requirements review and validation sessions as needed
• Utilize strong written and verbal communication skills
• Stay on time and on task with assigned customer work

Security Operations Center (SOC) Analyst

Cloud Engineer

• Develop quality configurations in YAML and JSON
• Work closely with clients and team members from diverse backgrounds to deliver projects
• Build cloud and on-prem monitoring solutions for Infrastructure, APM, and Logs
• Build grok patterns for custom logs
• Modify code to send traces and subtraces to Datadog
• Analyze and maintain existing software applications
• Write custom scripts in shell, Python, PowerShell
• Design highly scalable, testable configuration tools

Engineer

• Lead the maturation of the Security Team’s detection and response practice while working alongside security engineers and analysts
• Implement detection development standards aligned to modern best practices like Detection-as-Code
• Own the design, testing, and deployment of high-fidelity detections across client environments
• Develop supporting and compensating means of threat detection using Datadog platform features other than Detection Rules
• Expand coverage of security detection capabilities across endpoint, network, application, cloud, and identity data sources.
• Translate threat models and real incidents into high-confidence detection patterns; maintain access to threat intelligence feeds to ensure the Security Operations Team can detect emerging threats
• Build and maintain runbooks, response workflows, and post-incident learning loops
• Leverage and integrate automation and AI to enable human-led detection engineering at scale

Detection Engineer

Senior Cloud Engineer

Security Operations Center Analyst

Graphics Designer

• Produce high-impact digital assets for social media, blog, email, and digital campaigns
• Design visual assets for the RapDev website and landing pages
• Build physical and digital collateral, slide decks, and illustrations
• Support video production through graphics, lower thirds, thumbnails, and editing
• Create branding for events, conferences, happy hours, swag, and webinars
• Help refine and evolve RapDev’s brand identity as we scale
• Ensure design consistency across all internal and external channels

Senior Technical Program Manager

Senior Project Manager

Senior ServiceNow Developer

Threat Hunter

ServiceNow Developer

Senior ServiceNow Developer

Account Executive

Security Operations Center (SOC) Analyst

Cloud Engineer

Detection Engineer

Senior Cloud Engineer

Security Operations Center Analyst

Graphic Designer