Ranpak

Field Engineer

• Troubleshoots customer machine problems in person or over the phone to successful resolution
• Generates orders for required parts needed
• Travels as required to end users to perform service
• Handles and processes returned service parts
• Performs preventative maintenance on machines as time allows
• Assists distributors in installing new machines and machine upgrades
• Submits activity reports and other required documentation
• Other duties as assigned

Field Service Technician