Field Service Technician

Ranpak

Field Service Technician troubleshooting machines and providing on-site service for customers in Las Vegas. Responsible for generating parts orders and performing preventative maintenance based on customer needs.

Posted 6/9/2026full-timeLas Vegas • Nevada • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Troubleshoots customer machine problems in person or over the phone to successful resolution
Generates orders for required parts needed
Travels as required to end users to perform service
Handles and processes returned service parts
Performs preventative maintenance on machines as time allows
Assists distributors in installing new machines and machine upgrades
Submits activity reports and other required documentation
Other duties as assigned

Requirements

What you’ll need

One year certificate from college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience
Electronics knowledge
Ability to read blueprints & schematics
Ability to use computer applications (e.g. Word, Excel)
Even temperament with customers and coworkers
Good verbal & written communication skills
Logical thinking
Strong mechanical aptitude

Benefits

Comp & perks

Accommodations are available for applicants with disabilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

electronics knowledgeability to read blueprintsability to read schematicsmechanical aptitude

Soft Skills

verbal communicationwritten communicationlogical thinkingcustomer serviceinterpersonal skills

Certifications

one year certificate from college or technical school