Rampart Casino

Restaurant Manager

Rampart Casino

full-time

Posted on:

Location Type: Office

Location: Las Vegas • Nevada • United States

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About the role

  • Oversee daily operations of the dining area, ensuring cleanliness, organization, and adherence to brand standards
  • Monitor guest flow and seating arrangements for optimal service
  • Ensure exceptional customer service and resolve guest complaints promptly
  • Maintain a visible presence in the dining room to support staff and engage with guests
  • Provide professional leadership and direction to front-of-house associates
  • Manage staff schedules, breaks, and shift coverage
  • Conduct training and coaching to maintain service quality
  • Monitor cash handling procedures and ensure compliance with company policies
  • Assist with budgeting, cost control, and revenue tracking
  • Enforce health, safety, and sanitation standards
  • Ensure adherence to company policies and operational guidelines
  • Address operational challenges quickly and effectively
  • Communicate issues to upper management and implement corrective actions
  • Act as a liaison between kitchen and front-of-house teams
  • Communicate clearly with staff regarding daily goals, specials, and service expectations
  • Operate POS systems and reservation software
  • Prepare and review daily reports on sales, labor, and guest feedback

Requirements

  • High School Diploma or GED
  • Minimum of 2 years of previous polished casual or fine dining experience
  • Ability to motivate, coach, and develop front-of-house staff
  • Ensure a superior guest experience through professionalism and responsiveness
  • Strong verbal and written communication for staff instructions and guest interactions
  • Manage schedules, breaks, and shift coverage efficiently
  • Quickly address operational issues and guest concerns
  • Understand budgeting, cost control, and revenue management
  • Operate and troubleshoot POS systems (e.g., Micros)
  • Understand menu items, preparation methods, and pricing
  • Stay calm and effective in fast-paced environments
  • Availability to work a flexible schedule (nights, weekends, and holidays)
Benefits
  • Must be at least 21 years of age
  • Valid Clark County Health Card
  • Valid Las Vegas Alcohol Awareness Card (TAM Card)
  • Non-Gaming/Sheriff’s Card
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
budgetingcost controlrevenue managementcash handlingmenu item knowledgepreparation methodsPOS systemstroubleshooting
Soft Skills
leadershipcustomer servicecommunicationcoachingmotivationproblem-solvingorganizationresponsiveness
Certifications
High School DiplomaGED