Rampart Casino

Sales

• Proactively soliciting and managing group/catering related opportunities for groups up to 74 room nights on peak
• Handles incoming requests, manages the Sales process which includes Site inspections
• Turns over the opportunity to the Event Management Team
• Actively upsells each business opportunity to maximize revenue
• Adheres to all Company, safety and departmental policies and procedures
• Fosters teamwork and provides excellent guest service
• Anticipates guest needs to exceed guest expectations
• Builds brand loyalty by living the JW Marriott Core Values

Sales Manager

Engineer

• Clean and maintain all Pools and bodies of water on the property.
• Adheres to all Company, Safety and Department policies and procedures.
• Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations.
• Builds brand loyalty by living the JW Marriott Core Values.

Engineer I – Pool Technician

Artificial Intelligence

• Prepare and execute all menu items according to established standards and assigned station duties, as directed by Chef de Parties, Sous Chefs, and Chefs.
• Must be able to work all stations in any kitchen independently and with minimum supervision.
• Maintain a clean, safe, and well ‑ organized work area at all times.
• Ensure proper fire times and ticket times to support efficient service.
• Assist with receiving, rotating, storing, and replenishing daily requisitions.
• Restock dishes, silverware, and related items as needed to support smooth kitchen operations.
• Perform all reasonable tasks assigned by management within the scope of the role.

Master Cook

Manager

• Oversee daily operations of the dining area, ensuring cleanliness, organization, and adherence to brand standards
• Monitor guest flow and seating arrangements for optimal service
• Ensure exceptional customer service and resolve guest complaints promptly
• Maintain a visible presence in the dining room to support staff and engage with guests
• Provide professional leadership and direction to front-of-house associates
• Manage staff schedules, breaks, and shift coverage
• Conduct training and coaching to maintain service quality
• Monitor cash handling procedures and ensure compliance with company policies
• Assist with budgeting, cost control, and revenue tracking
• Enforce health, safety, and sanitation standards
• Ensure adherence to company policies and operational guidelines
• Address operational challenges quickly and effectively
• Communicate issues to upper management and implement corrective actions
• Act as a liaison between kitchen and front-of-house teams
• Communicate clearly with staff regarding daily goals, specials, and service expectations
• Operate POS systems and reservation software
• Prepare and review daily reports on sales, labor, and guest feedback

Sales Manager

Engineer I – Pool Technician

Master Cook

Restaurant Manager