Ramp

Community Lead

Ramp

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $146,000 - $223,000 per year

Job Level

Senior

About the role

  • Design and execute our comprehensive community strategy, developing programs that serve diverse user segments
  • Establish and grow regional chapters and vertical-based groups within the community
  • Partner cross-functionally to ensure community initiatives align with product and go-to-market goals
  • Help define and operationalize the long-term community strategy and how it ladders up to Ramp's brand, retention, and expansion goals
  • Create engaging experiences including community events, educational content, and recognition initiatives such as a customer awards program
  • Collaborate with our Social team to design repeatable playbooks to capture content at community events

Requirements

  • Have demonstrated success implementing Marketing programs across different user segments
  • Are skilled at developing engagement strategies that drive measurable community health
  • Take a data-driven approach to measuring community impact
  • Excel at cross-functional collaboration and stakeholder management
  • Excitement to both develop strategy and be in the weeds on community management
  • AI fluency to build community programs as efficiently as possible
  • Identify new community channels that expand reach without diluting quality
  • Systems thinking - you see playbooks, not just one-off initiatives
Benefits
  • 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $10,000 per year)
  • Parental Leave
  • Unlimited AI token usage
  • Pet insurance
  • Centralized home-office equipment ordering for all employees
  • Health and Wellness stipend
  • In-office perks: lunch, snacks, drinks, and more
  • Budget for intra-office travel
  • Relocation support to NYC or SF (as needed)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
community strategyengagement strategiesdata-driven approachcommunity managementprogram developmentmeasurable community healthcontent creationevent planningstakeholder managementsystems thinking
Soft Skills
cross-functional collaborationstrategic thinkingcreativitycommunicationorganizational skillsproblem-solvingadaptabilityleadershiprelationship buildinganalytical skills