
AI Operations Specialist
Ramp
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
Visit company websiteExplore more
Salary
💰 $150,000 - $250,000 per year
Tech Stack
About the role
- Deploy dozens of AI-driven automations or copilots across a focused set of non-engineering Ramp teams within 6–12 months.
- Enable hundreds of Ramp team members with >90% active usage of deployed workflows in their daily work.
- Map processes, build workflows using tools like Gumloop, n8n, Notion, Cursor, or ChatGPT plugins, and orchestrate integrations.
- Measure impact via dashboards, QA checks, and iteratively optimize based on user feedback.
- Seed an AI-native culture, coaching internal “AI champions” and embedding templates and practices into team norms.
Requirements
- 2–5 years in product management, product ops, BizOps, strategy, technical program management, revenue operations, or similar.
- Deep and demonstrated experience using AI to build, ship, and transform work in prior teams or projects.
- Technical fluency with low-code/no-code and development copilot tools (Notion, n8n, Gumloop, Cursor, Claude Code), SQL and BI tools, APIs, scripting, or integrations.
- Operational empathy: able to partner with business teams to deeply understand challenges and deliver rapid solutions.
- Strong communicator: you can write crisp docs (with AI!) and run persuasive, engaging internal training sessions that have lasting impact.
- Self-starter with high ownership, comfortable with autonomy and ambiguity.
Benefits
- 100% medical, dental & vision insurance coverage for you
- Partially covered for your dependents
- One Medical annual membership
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $10,000 per year)
- Parental Leave
- Unlimited AI token usage
- Pet insurance
- Centralized home-office equipment ordering for all employees
- Health and Wellness stipend
- In-office perks: lunch, snacks, drinks, and more
- Budget for intra-office travel
- Relocation support to NYC or SF (as needed)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI-driven automationlow-code/no-code toolsSQLAPIsscriptingintegrationsproduct managementtechnical program managementrevenue operationsBizOps
Soft Skills
operational empathystrong communicatorself-starterhigh ownershipcomfortable with autonomycomfortable with ambiguity