Salary
💰 $72,000 - $147,000 per year
About the role
- Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. But we’re not just building features powered by AI. We’re building a platform where it’s agents who chase receipts, close books, flag risks, and surface insights. That way, teams can reclaim their time and reinvest in what actually matters.\n
- What You’ll Do: Analyze new account applications to detect potential fraud patterns, including identity theft, synthetic identities, and other high-risk behaviors. Evaluate transactional activity, identifying anomalies and irregularities indicative of fraudulent behavior. Thoroughly investigate alerts of first-party and third-party fraud, providing comprehensive documentation of findings. Collaborate with internal teams, such as Credit Risk, Compliance, and Customer Support, to ensure timely resolution of fraud-related issues. Communicate directly with customers to verify account activity, resolve disputes, and gather necessary documentation during investigations. Liaise with external stakeholders, including financial institutions and law enforcement, to support investigations and facilitate recovery efforts when necessary. Stay updated on emerging fraud trends, industry best practices, and regulatory requirements to enhance fraud prevention and detection measures. Perform root cause analyses, document control breakdowns, and work with the strategy and engineering teams to improve fraud controls. Document procedures and proactively identify opportunities for operational process improvement.\n
- Work Schedule Requirements: Fraud doesn't operate on a standard 9-to-5 schedule, and neither does this role. Candidates must have the flexibility to work nights, weekends, and holidays as part of a rotating schedule to ensure 24/7 fraud monitoring and response. This is essential to maintaining Ramp’s commitment to protecting its customers and minimizing risk around the clock.\n
- What You Need: Minimum 2 years of experience in fraud prevention or investigations; Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries; Excellent collaboration, written and verbal communication skills\n
- Nice to Haves: Experience with NACHA rules and regulations; Experience in high-growth startups; Experience integrating AI into your daily work; Knowledge of SQL or Python\n
- The final compensation will depend on the location and level at which the candidate is hired.\n
- For candidates based in NYC or SF, the pay range is $80,000 – $147,000. For candidates in other U.S. locations, the range is $72,000 – $132,000. For candidates in Canada, the range is $100,000 – $190,000 CAD.
Requirements
- Minimum 2 years of experience in fraud prevention or investigations\n
- Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries\n
- Excellent collaboration, written and verbal communication skills\n
- Experience with NACHA rules and regulations\n
- Experience in high-growth startups\n
- Experience integrating AI into your daily work\n
- Knowledge of SQL or Python