ramarketing

Client Services Representative

• Oversee all client work to ensure it aligns with client briefs and meets internal quality standards.
• Provide a strong client voice to ensure briefs guide delivery colleagues’ work.
• Support the delivery of integrated marketing plans, incorporating a variety of service propositions including digital, content, PR, and design.
• Collaborate with internal teams (strategy, content, digital, PR) for seamless campaign execution.
• Build strong client relationships to nurture and grow client accounts.
• Conduct regular client meetings and workshops to offer sector and technical insight.
• Identify growth opportunities within client accounts to deliver tangible business results and ROI.
• Maintain high accuracy in client records using CRM updates for efficient project tracking.

Client Services Manager

Project Manager

• Accountable for coordinating activity across owned projects and accounts
• Establish accurate project timelines
• Measure and report on project performance
• Ensure clear communications with stakeholders
• Build and maintain strong client relationships