Systems Engineer, Windows
ComPsych
AzureCloudDNSLinuxTCP/IPVMware
Network and System Administrator
RAM Software Solutions Inc
full-time
Posted on:
Origin: • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AzureDNSSQLTCP/IP
About the role
- Stage, configure, and support server, workstations and network-related hardware and software applications for RamSoft
- Maintain company-wide computer hardware and network infrastructure
- Report to IT Operations Manager as an Individual Contributor
- Participate in system design and planning sessions for development and maintenance of corporate and customer IT systems
- Maintain accurate documentation and diagrams of IT systems
- Monitor and report on system performance and key systems metrics
- Provide technical support and troubleshoot user problems
- Analyze system performance and recommend improvements
- Design and maintain infrastructure systems and business application servers
- Perform hardware and software installations, and operating system patching
- Suggest improvements to internal support procedures and systems management architecture
- General systems administration tasks including system configuration management, OS installations, security updates, and urgent system patching
- Handle day-to-day troubleshooting and maintaining office servers, networks, and employee equipment (computers, printers, scanners, telephones, headsets)
- Configure, stage and ship server and workstation related hardware
- Set up new hires with equipment, install software/hardware/wiring, order equipment, assist with IT orientation
- Train staff on IT-related equipment and applications
- Administration of infrastructure maintenance and upgrades for internal resources (software and hardware)
- Implementation, support, administration, and management of Windows 10/11, Server 2012R2/2016/2019/2022/2025, CentOS and Ubuntu
- Manage user issues and update tickets for accurate record keeping
- Assist with preparation of hardware for customer-facing demos
- Monitor performance of remote systems and perform performance tuning as necessary
- Perform other related duties as required
Requirements
- 5+ years of experience in systems (hardware and software) configuration and support or related role
- Azure Administrator Associate AZ-104, AZ-204, AZ-305 certifications (Mandatory)
- Must be personable, communicate well, display patience and ability to provide training and assistance to computer users
- Mastery of Computer Software (e.g. network administration tools, imaging software, etc.)
- Mastery of Computer Hardware (e.g. IT Systems, network cards, servers, LAN diagnostic equipment)
- Mastery of Computer Operating Systems (e.g. Windows, DOS, Macintosh)
- Mastery of Networking Technologies (TCP/IP, DNS, DHCP, Active Directory)
- SQL and general DataBase Administration (DBA)
- High level of communication skills, written and verbal
- Ability to logically and analytically troubleshoot software and discuss issues with manager, team and internal personnel
- Experience in firewall and routing products including Azure VNG, Cisco, Netgate, Fortinet, Palo Alto, SonicWall
- Ability to interpret technical material in books, journals, or manuals
- Proven ability to work well under minimal supervision
- Ability to make decisions and manage multiple priorities
- Impeccable time management and problem-solving skills
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