RAM Software Solutions Inc

Social Media Manager

• Develop and execute comprehensive social media and digital marketing strategies to enhance brand awareness and engagement
• Lead campaigns and product launches in collaboration with the team, to conceptualize, develop from ideation to rollout, and optimization
• Manage and optimize company pages across various platforms (Facebook, Instagram, LinkedIn, Twitter, etc.)
• Analyze and adapt KPI’s to reach maximum engagement, sentiment share of voice, and pivot in real time as needed to optimize strategy
• Collaborate with creative content writer(s) to ensure brand-aligned messaging across channels, while providing strategic guidance rather than directly authoring copy for publishing content tailored to target audiences
• Monitor trends, analyze performance metrics, and adjust strategies accordingly
• Collaborate with cross-functional teams to align digital initiatives with business goals
• In collaboration with the Director, manage paid advertising campaigns, SEO strategies, and influencer partnerships
• Ensure brand consistency and maintain a strong online reputation
• Stay updated on emerging digital trends and technologies to drive innovation

Social Media and Digital Specialist

Product Marketing

• Be the expert on our buyers, who they are, how they buy, and their key buying criteria.
• Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target buyer personas.
• Build content briefs and frameworks that guide writers, designers, and campaign managers.
• Plan the launches of net-new products and releases of existing products and manage the cross-functional implementation of the plan.
• Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.
• Develop launch kits for product/feature releases (battlecards, FAQs, internal comms).
• Collaborate with Product, Sales, and Clinical teams to shape GTM narratives.
• Collaborate with the Senior Content Writer to ensure tone, voice, and messaging consistency.
• Identify and lead strategic content initiatives (whitepapers, webinars, landing pages).
• Ensure alignment of all internal materials to buyer stages and healthcare personas.
• Exceptional ROI-tracking skills, able to prove what is –or isn’t—working.
• See bigger picture. You are a creative planner who develops long-term strategies while keeping in mind market dynamics, business objectives, and competitive pressures, while anticipating trends and shifts in the market.

Product Strategist – Go-To-Market

Backend Engineer

• Manage and maintain complex systems handling sensitive medical imaging data
• Create and optimize database schemas to support platform data requirements
• Develop data models that ensure data integrity and consistency
• Choose appropriate database technologies based on use cases
• Write well-designed software using the .Net programming language
• Conduct unit testing to ensure code functionality
• Guide teams in best practices for evolving persistence layer
• Analyze and optimize database queries to improve performance
• Implement and manage indexing strategies
• Design databases for horizontal and vertical scaling
• Set up failover mechanisms and disaster recovery plans
• Implement access controls and authentication mechanisms
• Ensure compliance with data protection regulations
• Set up monitoring tools to track database health and performance metrics
• Respond to and resolve database-related incidents

Software Developer, Database Engineer

Full-stack Engineer

• Creating clean, modern, scalable, secure, and maintainable code for SaaS based web products
• Designing and building software products for RamSoft
• Developing new features for software, Implementing/Coding projects, bug fixes
• Creating automated unit and integration tests for implemented projects and bug fixes
• Performing requirements analysis and update requirements documentation based on actual project implementation
• Reviewing and updating internal tracking systems regularly
• Assisting and advising other departments as needed to assist with customer issues
• Participating in team meetings, contributing ideas, updates and product development areas
• Mentoring other team members based on area of expertise
• Performing other related duties as required

Senior Software Developer

• Manage and maintain complex systems that handle large volumes of sensitive medical imaging data
• Create and optimize database schemas that support the platform’s data requirements and scalability
• Develop data models that align with business requirements and ensure data integrity and consistency
• Choose appropriate database technologies (SQL, NoSQL, NewSQL) based on use cases
• Write well-designed software using the .Net programming language
• Analyze and optimize database queries to reduce response times and improve overall performance
• Design databases to scale horizontally and vertically
• Implement fine-grained access control and authentication mechanisms to protect sensitive data
• Ensure adherence to data protection regulations such as GDPR, HIPAA, or SOC 2
• Set up monitoring tools to track database health, performance metrics, and potential issues

Software Developer – Database Engineer

Attorney

• Organize, maintain, and manage litigation files, legal records, and matter trackers
• Perform preliminary reviews of legal documents to provide background and support for internal stakeholders
• Draft, review, and proofread notices, correspondence, forms, and internal legal documentation
• Assist in customer discussions, negotiations, meetings, and legal coordination, including scheduling and documentation
• Support corporate governance activities, including officer records, resolutions, and statutory filings
• Manage and prioritize a high volume of legal correspondence, tickets, emails, and requests
• Support the GRC Manager in maintaining an inventory of regulatory, statutory, industry, and organizational compliance requirements
• Assist with policy and procedure development, review, implementation, and updates
• Support internal readiness for audits, including document preparation, evidence collection, and coordination with internal teams
• Participate in regulatory and compliance assessments related to new standards, frameworks, and market entry
• Assist in conducting internal audits and tracking remediation actions for audit observations
• Support compliance activities related to medical imaging software, SaaS platforms, and SaMD products
• Work closely with HR, Finance, Product, Engineering, IT Security, and Development teams to support real-time compliance and regulatory queries
• Assist with preparation for external audits, certifications, customer due diligence, and regulatory reviews
• Support compliance training coordination and awareness initiatives across teams
• Perform other legal and compliance-related duties as required

Legal and Compliance Analyst

Product Designer

• Lead the design of user interfaces by applying the fundamental principles of user experience, visual design, and accessibility
• Articulate and present visual design concepts, interaction flows, and design rationale to cross-functional stakeholders
• Create and maintain component-based design systems using Storybook, ensuring consistent application of design tokens, accessibility standards, and visual guidelines
• Partner with front-end developers to integrate and document reusable UI components within Storybook, ensuring design-to-code parity
• Conduct user research and evaluate user feedback to validate design decisions and improve user satisfaction
• Lead internal design sessions for planning, review, and critique activities to ensure design excellence
• Work closely with Product Managers, engineering, and customer-facing teams to design an intuitive user experience for end users
• Use Jira to manage design tasks, document deliverables, track progress, and summarize stakeholder feedback
• Present design concepts to internal and external stakeholders, incorporate feedback, and iterate based on product and user insights
• Create wireframes, high-fidelity designs, storyboards, user flows, and other design artifacts to effectively communicate interaction and visual intent
• Develop Figma prototypes that align with design system standards for consistent handoff to engineering teams
• Build and document interactive component behavior in Storybook, including states, variants, and accessibility annotations
• Ensure that industry best practices in UX/UI are followed and continuously improved
• Contribute to the ongoing refinement of RamSoft’s design workflow and design system governance
• Deliver seamless and natural user experiences across all RamSoft products and platforms, including cloud-based and desktop environments
• Conduct or participate in user research and usability testing to validate design decisions
• Collaborate with Customer Experience and Product teams to translate customer feedback into actionable UX improvements

System Administrator

• Participate in system design and planning sessions for the development and maintenance of corporate and customer IT systems
• Maintaining accurate documentation and diagrams of IT systems
• Monitor and report on system performance and key systems metrics
• Provide technical support and troubleshoot user problems
• Analyze system performance and recommend improvements
• Design and maintain infrastructure systems and business application servers
• Perform hardware and software installations, and operating system patching
• Suggest improvements to internal support procedures
• Participate in planning and make recommendations for distributed and enterprise hardware systems management software and architecture
• Provide general systems administration tasks including system configuration management, OS installations, security updates, and urgent system patching
• Handle all day-to-day tasks and operational activities in regard to troubleshooting and maintaining office servers, networks, and employee-specific equipment such as computers, printers, scanners, telephones, headsets, etc.
• Configure, stage and ship server and workstation related hardware
• Set up new hires with appropriate equipment, assisting with workstation arrangements, installing applicable software/hardware/wiring, ordering equipment, and assisting with IT Orientation Tasks
• Train staff on IT-related Equipment and Applications
• Responsible for administration of infrastructure maintenance and upgrades for Internal Resources (Software and Hardware)
• Implementation, Support, Administration, and Management of Windows 10/11, Server 2012R2/2016/2019/2022/2025 Operating Systems and CentOS and Ubuntu
• Manage user issues on timely basis, updating tickets for accurate record keeping
• Assist with preparation of hardware for Customer-facing Demos
• Monitor performance of remote systems and perform performance tuning as necessary
• Perform other related duties as required