RAM Software Solutions Inc

Network and System Administrator

RAM Software Solutions Inc

full-time

Posted on:

Location Type: Office

Location: Bengaluru • 🇮🇳 India

Visit company website
AI Apply
Apply

Job Level

Mid-LevelSenior

Tech Stack

AzureDNSFirewallsSQLTCP/IP

About the role

  • Participate in system design and planning sessions for the development and maintenance of corporate and customer IT systems
  • Maintaining accurate documentation and diagrams of IT systems
  • Monitor and report on system performance and key systems metrics
  • Provide technical support and troubleshoot user problems
  • Analyze system performance and recommend improvements
  • Design and maintain infrastructure systems and business application servers
  • Perform hardware and software installations, and operating system patching
  • Suggest improvements to internal support procedures
  • Participate in planning and make recommendations for distributed and enterprise hardware systems management software and architecture
  • Provide general systems administration tasks including system configuration management, OS installations, security updates, and urgent system patching
  • Handle all day-to-day tasks and operational activities in regard to troubleshooting and maintaining office servers, networks, and employee-specific equipment such as computers, printers, scanners, telephones, headsets, etc.
  • Configure, stage and ship server and workstation related hardware
  • Set up new hires with appropriate equipment, assisting with workstation arrangements, installing applicable software/hardware/wiring, ordering equipment, and assisting with IT Orientation Tasks
  • Train staff on IT-related Equipment and Applications
  • Responsible for administration of infrastructure maintenance and upgrades for Internal Resources (Software and Hardware)
  • Implementation, Support, Administration, and Management of Windows 10/11, Server 2012R2/2016/2019/2022/2025 Operating Systems and CentOS and Ubuntu
  • Manage user issues on timely basis, updating tickets for accurate record keeping
  • Assist with preparation of hardware for Customer-facing Demos
  • Monitor performance of remote systems and perform performance tuning as necessary
  • Perform other related duties as required

Requirements

  • 5+ years of experience in systems (hardware and software) configuration and support or working in a related role.
  • Possess an Azure Administrator Associate (AZ-305) and Network Engineer Associate (AZ-700) certifications.
  • Mastery of Computer Software (e.g. network administration tools, imaging software, etc.)
  • Mastery of Computer Hardware (e.g. IT Systems, network cards, servers, LAN diagnostic equipment);
  • Mastery of Computer Operating Systems (e.g. Windows, DOS, Macintosh)
  • Mastery of Networking Technologies (TCP/IP, DNS, DHCP, Active Directory)
  • SQL and general Database Administration (DBA)
  • High level of communication skills, written and verbal, is required in order to interact and provide training to employees
  • Ability to logically and analytically troubleshoot software and to discuss issues with manager, team and internal personnel
  • Experience in firewall and routing products to include Azure VNG, Cisco, Netgate, Fortinet, Palo Alto, SonicWall firewalls, routers.
  • Proven ability to work well under minimal supervision
  • Ability to make decisions and manage multiple priorities
Benefits
  • Health insurance
  • Flexible work hours
  • Casual work environment
  • Competitive compensation and benefits package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
system designsystem performance analysishardware installationsoftware installationoperating system patchingsystem configuration managementWindows 10/11Server 2012R2/2016/2019/2022/2025CentOSUbuntu
Soft skills
communication skillstroubleshootinganalytical skillsdecision makingtime managementtrainingteam collaborationproblem solvingadaptabilityattention to detail
Certifications
Azure Administrator Associate (AZ-305)Network Engineer Associate (AZ-700)