Raise Away

Manager

• Email and phone outreach to Trip Winners
• Coordinate travel dates with vendors or internal team
• Reach out to Trip Winners after their trip for feedback
• Manage travel itinerary for trip winners, including flights, activities, tours, dinners and anything else the client might need
• Offer additional nights or upgrades to Trip Winners
• Research and book add-ons with vendors
• Identify ways to improve the guest experience
• Provide on-call concierge services for Trip Winners
• Address any Trip Winner needs outside the packaged experience
• Participate in problem-solving and presenting solutions to the team
• Manage tasks and input data in CRM (Hubspot)
• Help Booking Team with quarterly projects
• Attend quarterly team gatherings; at least three will be in Southern California
• Participate in weekly meetings, Slack, and Asana projects
• Ride a unicorn 🦄

Guest Experience Manager

Account Executive

• Work closely each year with various nonprofits and schools in assigned territory
• Build long term relationships with clients and manage 10,000+ accounts annually
• Daily outreach to new/existing clients: phone calls, emails, Google Hangouts (we are short $ZOOM)
• Work within a CRM (Hubspot) daily to manage your tasks and input data for tracking
• Attend quarterly team gatherings called RAGEr (Raise Away Group Event r)
• Smash your monthly, quarterly, and yearly sales quotas
• Help Sales Team with their quarterly projects
• Attend Sales Team on-site working sessions 2x a year in Southern California
• Participate in weekly meetings, Slack, and Asana projects
• Ride a unicorn 🦄

Accountant

• Prepare financial reports and financial analysis
• Balance sheets, income statements, and profit and loss statements
• Handle all Accounts Payable and Accounts Receivable each week
• Audits, reviews, and analyzes actual costs to identify inaccuracies for AP/AR
• Lots, and lots of reconciliation…
• Reconcile the massive amounts of AMEX and Visa charges - thanks a lot WHD
• Reconciles payroll, customer accounts, and other financial accounts, manages accounts receivable collections
• Reconciles bank activities
• Maintains the General Ledger
• Maintains knowledge of acceptable accounting practices and procedures - this one is pretty important
• Collaborate with internal teams to resolve discrepancies and improve processes
• Participate in problem-solving and presenting solutions to the team
• Manage tasks and input data in CRM, Bill.com and tech we use
• Attend quarterly company gatherings; at least two will be in Southern California
• Fly to Southern California 2x a year for full day Finance Team working sessions
• Participate in weekly meetings, Slack, and Asana projects
• Ride a unicorn 🦄