RainFocus

Associate Solution Consultant

RainFocus

full-time

Posted on:

Location Type: Remote

Location: Malaysia

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Tech Stack

SQL

About the role

  • Become an expert in RainFocus platform
  • Train client admins on the RainFocus tools and processes as necessary
  • Configure the RainFocus platform
  • Work with clients to identify business requirements
  • Facilitate holistic system configuration
  • Identify and mitigate risks to achieve implementation success
  • Follow best practices for implementing RainFocus products
  • Consult with clients on new ideas and best practices
  • Document requirements, solution designs and testing plans
  • Provide regular updates on milestones and tasks to project managers
  • Engage in regular touch points with internal and client teams
  • Communicate issues and risks to project managers and leadership
  • Balance priorities across multiple assignments
  • Thoroughly track tasks and complete all assignments on time
  • Contribute to implementation tools, processes and templates

Requirements

  • Has software implementation experience (less than 3 years)
  • Solutions delivery through platform configuration, not custom development.
  • Ability to think strategically to ensure solution supports business goals
  • Ability to work independently, problem-solve, improvise
  • Perform consistently under pressure
  • Great communication skills, both written and verbal
  • Team players only
  • Must be able to travel domestically or internationally up to 20%
  • Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations.
  • Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing.
  • Proven track record in delivering innovative and creative solutions
  • Experience with HTML, CSS, SQL, JSON
Benefits
  • competitive salaries
  • competitive benefits
  • 401k
  • generous PTO
  • countless other team building activities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
RainFocus platformsoftware implementationplatform configurationHTMLCSSSQLJSON
Soft Skills
strategic thinkingproblem-solvingcommunication skillsteam playerability to work independentlyability to perform under pressure