Technical Counterpart for Strategic Partners: Serve as the dedicated technical point of contact for strategic partners
Technical Enablement: Build and maintain implementation playbooks, integration guides, and technical runbooks for new product and feature launches
Integration Excellence: Lead technical working sessions with partner engineering teams, review integration approaches, and ensure partners are building on Rain's platform in ways that set them up for long-term success
Troubleshoot and Resolve: Diagnose issues spanning APIs, webhooks, authorization flows, card network configurations. Own resolution communications end-to-end, coordinating with engineering when needed.
Transform Partner Feedback into Product Input: Surface patterns from partner interactions as structured feedback to Product and Engineering and project manage delivery with cross functional teams
Run Technical Reviews: Conduct regular reviews with enterprise partners covering integration health, open issues, upcoming platform changes, and opportunities to expand platform usage

Requirements

3–5+ years in a client-facing technical role (e.g. Technical Account Management, Solutions Engineering, Implementation Engineering, or similar)
Bachelor's degree in Engineering, Computer Science, or related field
Expert-level comfort with APIs; you can read documentation, test endpoints, and debug integration failures hands-on
Hands-on experience with JavaScript, SQL, and/or other programming languages
Experience managing complex, multi-stakeholder engagements across competing timelines
The ability to move fluidly between a partner's engineering standup and an executive business review
A builder's mindset: you don't just execute, you document, systematize, and leave things better than you found them.
Background in payments, card issuing, or fintech infrastructure (Nice to have, but not mandatory)
Familiarity with card network concepts (authorization, settlement, disputes, BINs) or stablecoin/digital asset platforms (Nice to have, but not mandatory)

Benefits

Unlimited time off
Flexible working
Easy to access benefits
Retirement goals
Equity plan
Rain Cards
Health and Wellness
Team summits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

APIsJavaScriptSQLintegration guidestechnical runbookstroubleshootingdebuggingimplementation playbooksauthorization flowscard network configurations

Soft Skills

client-facingproject managementcommunicationproblem-solvingcollaborationadaptabilityorganizational skillsanalytical thinkingstakeholder managementbuilder's mindset

Certifications

Bachelor's degree in EngineeringBachelor's degree in Computer Science