Finance Operations Analyst

Rain

full-time

Posted on: 1/10/2026

Location Type: Remote

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💰 $60,000 - $70,000 per year

About the role

Own the accounts receivable process as part of the FinOps team, and serve as the main point of contact on payroll and repayments for a dedicated set of customer accounts
Reconcile payments from employers with their corresponding invoices
Coordinate with employers to ensure timely adjustments and payment
Investigate and resolve payment discrepancies through communication with employers, coordination with other internal teams, and/or financial adjustments
Serve as a key customer point of contact on EWA workflow issues
Evaluate current processes from both a Rain and employer perspective, and drive improvements with the Product and Engineering teams
Produce internal and external reporting related to repayments
Identify opportunities to decrease loss and time to pay for employer accounts in partnership with the Customer Success team

1-2 years in a customer facing role (Account Management, Customer Success, Sales, etc.) where you worked with a dedicated set of customers assigned to you
Highly proficient with Microsoft Office, including strong Excel skills and the ability to analyze large sets of data
Experience successfully building customer relationships through both verbal and written communication
Strong attention to detail, with a high level of ownership and dedication to accuracy
Demonstrated track record of problem solving skills and the ability to “connect the dots” between data across various workstreams
Comfortable working in a fast-paced environment; startup and FinTech experience is a plus
Bonus points for familiarity working with an enterprise CRM (Hubspot, Salesforce, etc.)

Benefits

Tip: use these terms in your resume and cover letter to boost ATS matches.

accounts receivablepayment reconciliationdata analysisreportingproblem solvingcustomer relationship management

communicationattention to detailownershipdedication to accuracyadaptability