Business Analyst – 18m FTC
Rail Delivery Group
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Understanding and clearly defining the scope of change initiatives
- Working with customer, technical and other teams as required to understand detailed wants and needs, identifying and articulating solution options, rules, benefits and risks
- Elaborating high level requirements into detailed functional and non-functional requirements from internal and external stakeholders
- Presenting analysis findings and requirements to internal and external stakeholders
- Engaging with and managing stakeholders in a complex multi-organisation environment always ensuring that communications are clear and programme needs met
- Managing the prioritisation of requirements
- Reviewing technical designs to ensure the solution meets the requirements and rail industry standards
- Evaluation suppliers’ capability to meet the requirements, either from existing solutions or from new developments
- Defining acceptance criteria, ensuring that the team builds and achieves those criteria
- Supporting the delivery of training to internal and external users and creation of training materials.
- Contributing to and ensuring that all business analysis deliverables align with the BA Practice community and standards
- Measuring and reporting on benefits delivery
- Providing input into future development roadmaps.
Requirements
- Ability to break down complex analysis problems into concise requirements and business rules
- Experience of working with in complex stakeholder environments, engaging with multiple parties to elicit requirements and undertake analysis
- Ability to extract requirements from technical documentation
- Experience of ITSO or cEMV Payment Card technology is advantageous
- Previous rail industry, ticketing and PAYG experience is beneficial
- Minimum of 5 years working as a business analyst or in a closely related area in a professional environment
- Excellent analytical and problem-solving skills
- Experience and knowledge of analysis activities across the full project development lifecycle
- Experience of documenting requirements using use cases, user stories and other techniques
- Understanding and definition of current and target operating models
- System and business process modelling and re-engineering
- Collaboration and facilitation skills to work effectively with a broad range of both internal and external stakeholders
- Experience of running workshops and posing the right questions to gather requirements and challenge design details and assumptions
- Attention to detail, enabling issues to be identified, coupled with thoroughness and a determination to resolve them
- Ability to produce excellent quality written documentation to support your work, report on findings and present to stakeholders when required
- Proactive and delivery focussed
- Strong communication, presentation and interpersonal skills
- Ability to balance customer, project, and development needs for a particular project delivery, escalating any conflict at appropriate times
- Exposure to and understanding of agile and traditional project management frameworks
- Data analysis skills to investigate issues and identify impacts (Excel/SQL/Tableau) is beneficial
- Experience of modelling tools such as Visio is desirable
- Professional business analysis certifications (IIBA, BCS etc) are welcomed.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements elicitationfunctional requirementsnon-functional requirementssystem modellingbusiness process modellingdata analysisuse casesuser storiesagile methodologies
Soft Skills
analytical skillsproblem-solving skillscollaboration skillsfacilitation skillsattention to detailcommunication skillspresentation skillsinterpersonal skillsproactive attitudedelivery focus
Certifications
IIBABCS