Understanding and clearly defining the scope of change initiatives
Working with customer, technical and other teams as required to understand detailed wants and needs; identifying and articulating solution options, rules, benefits and risks
Elaborating high level requirements into detailed functional and non-functional requirements from internal and external stakeholders
Managing the prioritisation of requirements
Reviewing technical designs to ensure the solution meets the requirements and rail industry standards
Evaluating suppliers’ capability to meet the requirements, either from existing solutions or from new developments
Defining acceptance criteria, ensuring that the team builds and achieves those criteria
Supporting the delivery of training to internal/external users and creation of training material
Contributing to and ensuring that all business analysis deliverables align with the BA Practice community and standards
Measuring and reporting on benefits delivery
Providing input into future development roadmaps.

Requirements

Must have a basic understanding of ITSO (e.g. shells, products, fulfilment)
Minimum of 5 years working as a business analyst or in a closely related area in a professional environment
Excellent analytical and problem-solving skills
Experience and knowledge of analysis activities across the full project development lifecycle
Experience of documenting requirements using use cases, user stories and other techniques
Understanding and definition of current and target operating models
System and business process modelling and re-engineering
Collaboration and facilitation skills to work effectively with a broad range of both internal and external stakeholders
Experience of running workshops and posing the right questions to gather requirements and challenge design details and assumptions
Attention to detail, enabling issues to be identified, coupled with thoroughness and a determination to resolve them
Ability to produce excellent quality written documentation to support your work, report on findings and present to stakeholders when required
Proactive and delivery focussed
Strong communication, presentation and interpersonal skills
Ability to balance customer, project, and development needs for a particular project delivery, escalating any conflict at appropriate times
Exposure to and understanding of agile and traditional project management frameworks
Data analysis skills to investigate issues and identify impacts (Excel/SQL) is beneficial
Experience of modelling tools such as Visio and Enterprise Architect is desirable
Professional business analysis certifications (IIBA, BCS etc) are welcomed
Experience of procurement processes and deliverables (e.g. RFI, RFP) is helpful
Rail industry experience and knowledge of rail industry standards is beneficial

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisrequirements documentationuse casesuser storiessystem modelingbusiness process modelingdata analysisExcelSQLagile project management

Soft Skills

analytical skillsproblem-solving skillscollaboration skillsfacilitation skillsattention to detailcommunication skillspresentation skillsinterpersonal skillsproactive attitudedelivery focused

Certifications

IIBABCS