RAG - RecruitAGraduate

Customer Success Manager

• Acts as the primary liaison for all client communication, onboarding, and relationship management.
• Leads full client onboarding and campaign setup, including kickoff meetings, CRM configuration, and development of client playbooks.
• Prepares and sends professional client communications such as meeting recaps, Midweek Highlight Updates, and Meeting Summaries.
• Creates, maintains, and analyses weekly, monthly, and ad-hoc client-facing reports aligned with campaign KPIs.
• Collaborates with internal teams (Research, Automation, Sales Ops, Marketing) to ensure smooth and aligned campaign execution.
• Reviews performance trends across accounts to identify risks, opportunities, and optimisation strategies.
• Maintains accurate, up-to-date client documentation and reporting requirements to support campaign clarity and accountability.

Client Success & Reporting Coordinator

Engineer

• Conduct technical assessments, process modelling, and feasibility studies for water and waste treatment projects.
• Support the design and optimisation of chemical or physical treatment processes for waste-to-resource conversion.
• Analyse chemical, physical, and environmental data to inform sustainability and cost-benefit evaluations.
• Contribute to the preparation of technical reports, proposals, and client presentations.
• Collaborate effectively with environmental scientists, economists, and engineers on multidisciplinary projects.
• Ensure all project outputs comply with relevant environmental, safety, and quality standards.
• Participate in virtual meetings, workshops, and stakeholder engagements as required.

Chemical / Process Engineer

Content Marketing Manager

• Build and maintain golf course profiles, including collecting images and facility details
• Configure booking rates and system parameters with accuracy
• Conduct quality assurance on profiles and rates, identifying and resolving issues
• Document processes, solutions, and insights into a shared knowledge base
• Research potential clients to support the sales team with lead generation
• Assist senior leadership, including the CEO, VP of Operations, Head of Sales, and Head of Finance

Operations & Content Coordinator

Customer Support

• Deliver exceptional customer service by resolving booking and customer queries promptly
• Manage online chat to answer questions and boost sales conversions
• Document processes, solutions, and insights into a shared knowledgebase
• Conduct research on potential clients to support the sales team with lead generation
• Provide assistance to senior leadership, including the CEO, VP of Operations, Head of Sales, and Head of Finance

Customer Support & Operations Coordinator

• Make and manage golf reservations around the world, ensuring accuracy and timeliness
• Work flexible hours based on the location of golf courses, including late-night or overnight shifts
• Coordinate with golf courses to confirm bookings and resolve scheduling conflicts
• Communicate with golfers to address inquiries or concerns, enhancing their experience
• Maintain an organised system for managing bookings and communications
• Deliver exceptional customer service to foster loyalty and satisfaction
• Support senior leadership, including the CEO, VP of Operations, Head of Sales, and Head of Finance

Reservations & Customer Experience Coordinator

Recruitment

• This is a remote position.
• We're looking for an experienced and results-driven Remote Recruitment Consultant to join a growing energetic team.
• You’ll be working with a purpose-led brand that’s transforming the way early-career professionals enter and thrive in the job market.
• You’ll recruit across multiple industries and job types (permanent, contract and graduate programmes), engaging with clients at senior level.
• You’ll be supported by an admin and a marketing team, as well as cutting-edge recruitment technology.
• This is a remote, full-time, permanent role for someone who thrives in a high-performance, fast-paced environment.

Recruitment Consultant

Business Development Rep

• Execute cold calling campaigns to business owners using provided scripts and protocols for 10-20 hours per week (180 – 500 calls)
• Accurately record all call outcomes and conversations in the tracking system
• Schedule and manage appointments between prospects and the advisory team
• Maintain detailed records of prospect interactions and follow-up requirements
• Handle initial qualification of business owners using structured questionnaire
• Maintain a professional and friendly demeanour throughout all interactions
• Meet weekly targets for calls made and appointments set

Part-time Business Development Representative

Technical Project Manager

• This is a remote position.
• We are looking for a dynamic Senior Technical Project Manager to lead the delivery of innovative SaaS solutions in a fully remote consulting environment.
• In this role, you will be responsible for managing complex technical projects from concept to deployment, ensuring that solutions are scalable, secure, and high-performing.
• You will work closely with backend and frontend developers, DevOps engineers, and stakeholders to ensure seamless execution of multi-tenant SaaS applications.
• This role requires someone who can balance technical leadership with project management, driving both team performance and business impact.
• If you thrive in fast-paced, client-focused environments and enjoy mentoring teams while shaping the technical direction of projects, this role offers an exciting opportunity to make a tangible impact.

Technical Project Manager – SaaS, MERN Stack

Administration

• Prepare cost estimates, quotations, and proposals for projects.
• Analyse drawings, technical specifications, and project requirements.
• Liaise with clients, suppliers, and the internal team to gather necessary information.
• Maintain accurate records of estimates, quotations, and project documentation.
• Support administrative functions including document control, data entry, and reporting.
• Assist in the preparation of tenders and bids.
• Ensure accuracy and timeliness in all tasks.

Part-time Estimator, Administrator

Web Designer

• Design and develop modern, responsive websites
• Optimise website performance for speed and SEO
• Maintain and update website content and structure regularly
• Assist in setting up and interpreting data from Google Analytics
• Apply basic SEO principles to improve search engine rankings
• Implement small coding solutions beyond standard WordPress capabilities
• Stay up to date with trends in AI and web technologies
• Support mobile app design projects (bonus)
• Work closely with the digital team to create and maintain high-performing websites

Web Designer / Developer

Marketing

• Support the Marketing team in organising various projects, events (internal & external) and campaigns
• Design marketing collateral including flyers, social media posts, presentations and posters
• Compile monthly marketing reports and manage timely submission of reports from agencies
• Attend company events and provide support where required
• Provide logistical and administrative support to the Marketing team
• Support social media strategy and implementation and play a role in community management
• Deliver sample product to partners, influencers, and other key stakeholders
• Record minutes, prepare agendas and capture key action points for marketing meetings
• Manage Marketing team office supplies, events stock and consumables and place orders
• Research competitor brands and report on pricing, product launches and brand activity
• Maintain and manage all Brand and Trade Marketing tools and merchandise

Marketing Assistant

Account Executive

• Contacting small businesses and inviting them to support local schools by sponsoring school progress reports
• Make 75+ calls and send 75+ emails daily to prospective small business sponsors
• Use provided call scripts, email templates, and follow-up cadences to engage leads
• Convince businesses (e.g., dentists, electricians, restaurants) to advertise through school sponsorship
• Follow up with interested leads and close sponsorship opportunities
• Update sales tracking systems and maintain accurate records of communication
• Work with inbound leads provided and a conversion system