RAG - RecruitAGraduate

Architect

• Collaborate effectively within larger team structures to ensure cohesive project outcomes.
• Conduct high-level modelling and create precise 3D visualisations using Revit.
• Develop detailed technical drawings, ensuring all specifications and requirements are met.
• Prepare accurate specifications and schedules, adhering to project timelines and standards.
• Coordinate with various stakeholders, including engineers, contractors, and project managers, to deliver high-quality architectural designs.

Revit Draughtsman – Architect

Customer Support

• Handle inbound customer queries via phone, email, and digital channels
• Provide accurate information about products, orders, subscriptions, and deliveries
• Resolve customer concerns efficiently while maintaining a friendly and empathetic tone
• Represent the brand professionally and enthusiastically at all times
• Capture customer interactions accurately using internal systems

Customer Service Agent

Bookkeeper

• Prepare and review financial statements, balance sheets, and management reports
• Manage debtors, creditors, and bank reconciliations
• Oversee month-end and year-end closing processes
• Perform balance sheet reconciliations
• Develop and implement effective internal controls
• Assist with budgeting and financial planning
• Support internal and external audit processes
• Provide training and guidance to bookkeeping and administrative staff
• Maintain strong organisational and time management standards

Bookkeeper, Accountant

Account Manager

• Make daily outbound calls to housing associations, supported living providers, charities, local authorities, and accommodation teams
• Navigate switchboards and gatekeepers to reach senior decision-makers
• Build and maintain a structured follow-up process so no potential relationship goes cold
• Understand each organisation’s housing criteria, referral pathways, and geographic priorities
• Identify opportunities for long-term leases, temporary accommodation, and specialist housing
• Capture and maintain accurate information within the CRM system
• Track changes in procurement trends, contract expiries, frameworks, and tenders
• Hand qualified opportunities to sourcing and operations teams with full detail

Property Partnerships, Customer Relationship Assistant

Administration

• Data Management: Create, maintain, and manage multiple databases for sales, operations, marketing, and reporting.
• Clean, validate, and structure raw data from different sources.
• Identify incorrect, duplicate, or irrelevant data and fix or flag it.
• Ensure data accuracy, consistency, and reliability.
• Excel & Reporting: Work extensively on Excel using advanced formulas (VLOOKUP/XLOOKUP, INDEX-MATCH, IF, COUNTIFS, SUMIFS, nested formulas).
• Create pivot tables, dashboards, and structured reports.
• Handle large datasets without breaking file logic.
• Build automated templates for reporting and tracking.
• Business Thinking: Understand what data is actually useful for business decisions.
• Translate raw numbers into clear business insights.
• Support leadership with data needed for strategy, performance tracking, and forecasting.
• Ask the right questions when data does not make sense.
• Database & Systems: Handle data from CRMs, spreadsheets, automation tools, and internal systems.
• Maintain structured databases with clear naming, logic, and documentation.
• Support automation and reporting teams with correct datasets.

Data Administrator

Appointment Setter

• Make outbound calls to target companies/prospects to initiate contact, build interest and set appointments.
• Engage with decision-makers (managers, directors, executives) to identify needs and secure commitment for further conversation.
• Qualify leads based on criteria such as company size, budget, authority, need, and timing.
• Schedule and hand off meetings/appointments to the sales team, ensuring calendar invites, confirmations and all required details are provided.
• Maintain and update accurate records of all calls, conversations, outcomes and next- steps in the CRM system.
• Achieve and/or exceed daily/weekly/monthly KPIs such as number of calls, conversations, appointments booked, show-rate etc.
• Collaborate with the marketing and sales teams to refine scripts, outreach messaging and lead lists for better conversion.
• Handle objections professionally, adapt your approach, and remain persistent and resilient in face of rejection.

Appointment Setter – Outbound B2B

Human Resources

• Maintain accurate employee records and personnel files
• Prepare HR documentation including employment contracts, letters, and confirmations
• Support payroll administration through accurate data management
• Assist with HR reporting, tracking and record maintenance
• Coordinate onboarding processes including documentation and induction
• Support probation reviews, contract renewals, and employment changes
• Assist with offboarding processes and exit documentation
• Respond to basic HR queries from employees and management
• Ensure HR practices align with labour legislation and company policies
• Assist with statutory compliance documentation and record-keeping
• Support audit preparation and ensure HR records are accurate
• Assist with training administration and tracking
• Support ad-hoc HR and administrative tasks as required

HR Administrator

Business Analyst

• Partner with stakeholders to elicit, document, and prioritize business requirements.
• Analyze processes, workflows, and systems to identify areas for improvement.
• Translate business needs into clear functional and technical specifications.
• Support testing and validation activities by clarifying requirements and expected outcomes.
• Assist in defining project scope, objectives, and deliverables.
• Develop and maintain project schedules, tracking progress against milestones.
• Identify and manage risks, issues, and dependencies to ensure successful delivery.
• Coordinate resources and facilitate collaboration across teams.
• Support change management activities to embed new processes and solutions.
• Act as a liaison between business users, technical teams, and project sponsors.
• Facilitate workshops and meetings to gather insights and validate requirements.
• Prepare clear project updates, reports, and presentations for stakeholders.
• Maintain project documentation in line with governance standards.