Raenest

Customer Support

• Respond to customer inquiries via chat, email, and other support channels
• Troubleshoot issues and provide accurate, helpful solutions
• Work closely with teammates to ensure smooth handovers and consistent support
• Learn and apply our internal tools and support workflows
• Keep detailed internal notes to help with team collaboration
• Document feedback and common issues from users
• Maintain a friendly, helpful, and empathetic tone in every conversation

Customer Support Intern