Radius Global Solutions LLC

Sales Representative

Radius Global Solutions LLC

full-time

Posted on:

Location Type: Office

Location: Jacksonville • Florida • United States

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Salary

💰 $15 per hour

About the role

  • The Sales Representative is a crucial link between the company and potential customers.
  • Primary responsibilities include effectively communicating and promoting products or services on behalf of the company and its clients, generating a customer base while maintaining a high level of customer satisfaction.
  • The Sales Representative must provide a professional, positive, and empathetic experience to each consumer engagement, as well as adhere to all applicable company, client, and regulatory requirements.
  • Meet or exceed productivity goals established by the Client and Company
  • Efficiently manage customer accounts and file records according to Company and Client work standards: Sell customers on new or enhanced services.
  • Assist customers with issues and concerns they are experiencing during the use of the product and/or service.
  • Efficiently handle and maintain customers’ accounts.
  • Accurately and thoroughly update and document account notes.
  • Use probing questions to assess the consumer’s situation and assist with resolving issues according to client’s work standards.
  • Quickly make knowledge-based decisions to resolve the related issues.
  • Stay abreast of daily and weekly Operations news and information; acknowledge receipt and understanding of policy and procedure updates
  • Complete all assignments as required or requested by Operations management
  • Maintain knowledge, understanding, and compliance with Client policies and procedures
  • Communicate professionally and appropriately with clients, consumers, co-workers, and management
  • Meet required criteria for work schedules and adhere to attendance policies as outlined in the Employee Handbook and site policies and procedures
  • Keep up-to-date knowledge, understanding, and compliance within functional area and with Company policies and procedures
  • Maintain regular attendance and timeliness which are required due to the production-based nature of the business and client requirements
  • Adhere to all Company and customer confidentiality and security policies and procedures
  • Perform other duties as assigned

Requirements

  • High School Diploma or General Educational Development (GED) certificate
  • Two or more years of applicable sales or related experience (recommended but not required)
  • Proficient computer skills, including utilization of computerized collections software programs.
  • Experience with spreadsheets and automated systems
  • Excellent customer service skills, including strong problem solving and negotiating skills, interpersonal, written, and oral communication skills.
  • Ability to listen, communicate (written and verbal).
  • Close attention to detail
  • Ability to work independently, self-starter, energetic, demonstrate good common sense, ethical and sound judgment
  • Must adhere to all Company, Client and Consumer confidentiality and security policies and procedures
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencecustomer account managementproblem solvingnegotiatingattention to detailcomputer skillsspreadsheetsautomated systemscustomer service
Soft Skills
communicationinterpersonal skillswritten communicationoral communicationself-starterenergeticethical judgmentcommon sense
Certifications
High School DiplomaGeneral Educational Development (GED)