Sales Representative
Radius Global Solutions LLC
full-time
Posted on:
Location Type: Office
Location: Jacksonville • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $15 per hour
Job Level
JuniorMid-Level
About the role
- The Sales Representative is a crucial link between the company and potential customers.
- Primary responsibilities include effectively communicating and promoting products or services on behalf of the company and its clients, generating a customer base while maintaining a high level of customer satisfaction.
- The Sales Representative must provide a professional, positive, and empathetic experience to each consumer engagement, as well as adhere to all applicable company, client, and regulatory requirements.
- Meet or exceed productivity goals established by the Client and Company
- Efficiently manage customer accounts and file records according to Company and Client work standards: Sell customers on new or enhanced services.
- Assist customers with issues and concerns they are experiencing during the use of the product and/or service.
- Efficiently handle and maintain customers’ accounts.
- Accurately and thoroughly update and document account notes.
- Use probing questions to assess the consumer’s situation and assist with resolving issues according to client’s work standards.
- Quickly make knowledge-based decisions to resolve the related issues.
- Stay abreast of daily and weekly Operations news and information; acknowledge receipt and understanding of policy and procedure updates
- Complete all assignments as required or requested by Operations management
- Maintain knowledge, understanding, and compliance with Client policies and procedures
- Communicate professionally and appropriately with clients, consumers, co-workers, and management
- Meet required criteria for work schedules and adhere to attendance policies as outlined in the Employee Handbook and site policies and procedures
- Keep up-to-date knowledge, understanding, and compliance within functional area and with Company policies and procedures
- Maintain regular attendance and timeliness which are required due to the production-based nature of the business and client requirements
- Adhere to all Company and customer confidentiality and security policies and procedures
- Perform other duties as assigned
Requirements
- High School Diploma or General Educational Development (GED) certificate
- Two or more years of applicable sales or related experience (recommended but not required)
- Proficient computer skills, including utilization of computerized collections software programs.
- Experience with spreadsheets and automated systems
- Excellent customer service skills, including strong problem solving and negotiating skills, interpersonal, written, and oral communication skills.
- Ability to listen, communicate (written and verbal).
- Close attention to detail
- Ability to work independently, self-starter, energetic, demonstrate good common sense, ethical and sound judgment
- Must adhere to all Company, Client and Consumer confidentiality and security policies and procedures
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencecustomer account managementproblem solvingnegotiatingattention to detailcomputer skillsspreadsheetsautomated systemscustomer service
Soft skills
communicationinterpersonal skillswritten communicationoral communicationself-starterenergeticethical judgmentcommon sense
Certifications
High School DiplomaGeneral Educational Development (GED)