Radformation

Director of Operations

Radformation

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $150,000 - $170,000 per year

Job Level

Lead

About the role

  • Lead, manage, and develop a team of Revenue Operations professionals, including Sales Operations, RevOps Engineering, and Salesforce Administration
  • Lead and integrate Sales Operations, RevOps Engineering, and Salesforce Administration into a unified Revenue Operations function
  • Own and continuously improve the Quote-to-Cash (Q2C) process across Salesforce CPQ, NetSuite, HubSpot, Gong, Ramp, and related GTM tools
  • Serve as the subject matter expert for GTM systems and data infrastructure, ensuring scalability, automation, and data integrity
  • Publish dashboards and insights as the source of truth for GTM data, enabling executive, board, and departmental decision-making
  • Oversee Deal Desk policies including pricing, discounting, approvals, and compliance with contracting standards
  • Partner with Sales leadership to support forecasting accuracy, pipeline health, territory design, and compensation alignment
  • Establish and track KPIs across Q2C, sales operations, and GTM systems, identifying trends and addressing operational bottlenecks
  • Collaborate cross-functionally with Finance, Product, Customer Success, Marketing, and IT to ensure smooth data flow and aligned processes

Requirements

  • Bachelor’s degree in Business, Finance, Operations, a technical discipline, or equivalent practical experience
  • 8–10 years of progressive experience in SaaS operations, revenue operations, or business operations, including at least 3 years in a leadership role
  • Proven experience managing and scaling a Revenue Operations or Sales Operations team in a B2B SaaS environment
  • Strong technical background with Salesforce administration and development, NetSuite, and GTM systems integrations
  • Proven track record of building scalable processes in high-growth B2B SaaS environments
  • Advanced experience with Excel or Google Sheets, Salesforce reporting, and BI/dashboarding tools
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights
  • Excellent communication and leadership skills with the ability to influence across departments
Benefits
  • Multiple high-quality medical plan options with substantial employer contributions
  • Health coverage starting on day one
  • Short-term and long-term disability
  • Supplementary life insurance
  • 401(k) with employer match, vested immediately
  • Annual reimbursement for professional memberships
  • Conference attendance and continued learning opportunities
  • Self-managed PTO and 10 paid holidays
  • Monthly internet stipend
  • Company-issued laptop and one-time home office setup stipend
  • Fully remote work environment with virtual events and yearly retreats

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce administrationSalesforce developmentNetSuiteExcelGoogle SheetsBI/dashboarding toolsQuote-to-Cash (Q2C) processGTM systems integrationsdata analysisprocess improvement
Soft skills
leadershipcommunicationanalytical skillsproblem-solvinginfluencingcollaborationorganizational skillsdecision-makingteam managementcross-functional collaboration