Rad AI

Implementation Specialist

• Develop and maintain HL7 and FHIR interfaces with our customers' systems, working closely with the customer's interface teams.
• Lead the standardization of our interfaces across products and the creation of documentation for our interfaces.
• Provide technical expertise, guidance, and support during product implementation to ensure successful customer utilization.
• Work on monitoring and alerting of interface health.
• Test and troubleshoot HL7 and FHIR implementations to ensure reliability and compatibility.
• Facilitate end-to-end implementation testing with customers.
• Provide end-to-end technical assistance for our new clients during their implementation testing process.
• Collaborate with Developers and Engineers on interface-related tasks to continually improve integration methods and/or custom functionality to meet customer needs.
• Provide advanced technical customer support as necessary after go-live.
• Assist in mentoring and upskilling teammates in HL7 and FHIR, and acting as an internal leader in FHIR and HL7 best practices.

Senior Implementation Engineer

Full-stack Engineer

• Influence the technical direction for infrastructure and platform capabilities that support our rapidly growing AI product suite.
• Architect and evolve our cloud infrastructure (primarily on AWS) across container orchestration (Kubernetes, Elastic Container Service), serverless (e.g., Lambda), virtual machines (e.g., EC2), and data stores to support current and future products.
• Work closely with Platform leadership, product engineering, data, and ML teams to design systems that are robust, observable, and compliant in a healthcare environment.
• Define and drive infrastructure strategy for the Platform org—partnering with engineering leadership to align roadmaps, set standards, and sequence work for maximum business impact.
• Secure networking, identity, and access patterns across environments.
• Improve reliability and operational excellence by defining SLOs, SLIs, and error budgets for core platform services.
• Leading and participating in blameless post-incident reviews and translating learnings into systemic improvements.
• Own observability and monitoring strategy across logging, metrics, and tracing, ensuring we can detect, debug, and prevent issues efficiently.
• Mentor and level up engineers across Platform and product teams—reviewing design docs, guiding architecture decisions, and modeling high standards for reliability, security, and maintainability.
• Partner with security and compliance stakeholders to ensure our infrastructure and operational practices meet HIPAA and other healthcare requirements.
• Advocate for and implement developer experience improvements, such as better CI/CD workflows, faster feedback loops, and tooling that reduces cognitive load for product teams.

Staff Software Engineer – Infrastructure

Accounting Manager

• Own all revenue schedules and related reconciliations, ensuring accuracy and full ASC 606 compliance across subscription, usage-based, and milestone contracts.
• Analyze customer contracts for revenue recognition nuances, identifying performance obligations, variable consideration, and timing impacts.
• Prepare and post all monthly revenue-related journal entries; own deferred and unbilled revenue accounts and reconciliations.
• Produce the monthly revenue close package, summarizing key trends, drivers, and variances for management review.
• Run invoicing and usage true-ups; manage collections and customer communications to maintain healthy cash flow.
• Partner with Implementation and Sales Ops to align billing and milestone schedules, ensuring accurate timing of revenue and invoices.
• Draft revenue recognition memos and propose policy adjustments when needed; maintain process documentation for audit readiness.
• Serve as the administrator for Maxio (or future revenue automation system), driving integration improvements and ensuring data integrity.
• Own revenue-related audit requests and internal control testing, maintaining organized and supportable documentation.

Senior Implementation Engineer

Staff Software Engineer – Infrastructure

Revenue Accounting Manager