VP, Delivery – Core
Rackspace Technology
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Drive operational excellence across multiple simultaneous initiatives—from small engagements to complex, mission-critical programs—ensuring best‑in‑class quality, efficiency, and customer value.
- Collaborate closely with cross‑functional executives to advance strategic and operational priorities.
- Oversee planning, execution, and completion of delivery engagements, ensuring on‑time, on‑budget, and high‑quality outcomes.
- Implement robust quality control measures and continuous improvement practices.
- Partner closely with Go‑to‑Market, Product, Project Management, Engineering, and other key functions to support new business, improve delivery visibility, and ensure seamless client experiences.
Requirements
- Proven success leading complex delivery or operations organizations at scale (preferably $1B+ environments).
- Demonstrated P&L accountability in multi-site, globally distributed teams.
- Expertise in Digital Infrastructure, Cloud, Service Delivery, Technical Operations, and—preferably—Datacenter or Supply Chain.
- Strong track record managing cross-functional technical and non-technical resources.
- Ability to attract, retain, and develop world‑class talent in competitive markets.
- Experience driving operational improvements grounded in metrics, performance management, and process excellence.
- Skilled collaborator with experience operating in matrixed organizations.
- Strong executive communication skills with the ability to engage and influence diverse stakeholders.
- Agile mindset with the ability to pivot quickly, remain composed under pressure, and lead through ambiguity.
- High energy, self‑motivation, authenticity, and the ability to build pride and performance within teams.
- Advanced analytical, data-driven decision-making abilities.
- Bachelor’s degree in business or related field required.
- MBA or advanced degree highly preferred.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Digital InfrastructureCloudService DeliveryTechnical OperationsDatacenterSupply ChainP&L accountabilityperformance managementprocess excellenceoperational improvements
Soft Skills
collaborationexecutive communicationinfluenceagile mindsetself-motivationauthenticityteam buildinganalytical skillsdata-driven decision-makingleadership
Certifications
Bachelor’s degreeMBA