Cloud Business Consultant
Rackspace Technology
full-time
Posted on:
Location Type: Hybrid
Location: Mexico City • Mexico
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About the role
- Be comfortable working with data and presenting conclusions clearly.
- Provide general support of technology products and services.
- Engage with customers, understand their needs, and help them accomplish their goals.
- Represent Rackspace to 10-15 enterprise cloud customers.
- Prepare in-depth analysis using big data and present to high-level stakeholders at our largest clients and provide supporting documentation and reports for those reviews.
- Work with other Rackspace teams (professional services and managed services) to support the delivery of cloud management projects and support best practices.
- Provide financial analysis of client cloud spend including trend reporting, identification of opportunities for cloud optimization, and outlining recommendations and proposals for optimization projects.
- Demonstrate knowledge of the AWS platform, guiding each client in their utilization of AWS services.
- Onboard services new Rackspace Cloud Optimizer customers.
- Support the sales team in new business activities, as needed.
- Work on assigned key initiatives, including new service offerings, profitability analysis, tool assessments, marketing initiatives, etc.
Requirements
- 3+ years' experience supporting technology products or services in some capacity.
- Must be able to “talk tech” credibly with engineers and developers.
- Customer relationship management with some experience directly managing key stakeholder relationships.
- Data analysis and the ability to turn data into insights.
- Ability to work with our data visualization portal and easily grasp day-to-day tasks such as trend analysis and anomaly detection.
- Must be a pro-level user of Excel and be comfortable creating summaries and visuals (pivot tables and charts) to support ad-hoc report delivery.
- Familiarity with any advanced data analysis tools is a plus but not required; for example: Tableau, Alteryx, PowerBI, SQL, etc. We use Alteryx extensively.
- Proven ability to lead meetings with C-level executives.
- Ability to prepare clear and concise documentation (MS Word, PowerPoint).
Benefits
- If you have a disability or special need that requires accommodation, please let us know.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisfinancial analysiscloud optimizationAWSExcelTableauAlteryxPowerBISQLdata visualization
Soft Skills
customer relationship managementcommunicationpresentation skillsstakeholder managementleadershipcollaborationproblem-solvinganalytical thinkingadaptabilityattention to detail