Technical Program Manager III
Rackspace Technology
full-time
Posted on:
Location Type: Remote
Location: India
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Tech Stack
About the role
- As a Technical Program Manager, you will partner closely with Product, Engineering, Security, and cross-functional teams to drive the successful planning, execution, and delivery of key initiatives within the organization. Your role will combine program leadership, operational excellence, and technical understanding to ensure projects are delivered on time, within scope, and aligned with strategic goals.
- Drive end-to-end planning and delivery of critical, strategic technical programs, ensuring alignment with product roadmaps, engineering capacity, and organizational priorities.
- Collaborate with software engineering leadership and product management to define program scope, requirements, milestones, and success criteria.
- Maintain clear communication with stakeholders and leadership on status, risks, dependencies, and mitigation plans.
- Own software engineering roadmap operations, ensuring software requirements are captured in JIRA tickets, are updated, prioritized, and aligned with sprint and release plans.
- Track delivery progress, highlight blockers, and facilitate collaboration across teams to ensure timely resolution.
- Generate weekly and periodic reporting for stakeholders and leadership on project health, overdue tasks, and milestone risks.
- Lead weekly project reviews, summarizing progress, key blockers, and presenting status updates with clear “get-to-green” plans.
- Prepare and deliver executive ready reports, slides, and program snapshots for leadership.
- Prepare quarterly business review (QBR) materials for all active projects under the program’s scope.
- Manage the software intake lifecycle from request submission through triage, prioritization, and cross-functional review.
- Facilitate daily standups for intake issues and weekly alignment meetings with Product Managers and Pillar Leaders.
- Support quarterly AllHands content by summarizing key achievements, challenges, and strategic updates for the organization.
- Track and report CapEx/OpEx timesheet submissions, escalating gaps and surfacing trends to leadership.
- Highlight low booking patterns and ensure accurate reporting across teams.
- Support security and compliance processes, including audit readiness, vulnerability tracking, and remediation updates.
- Lead tracking, documentation, and follow through of bugs, production issues, modernization efforts, and migration initiatives.
- Drive continuous improvement by refining processes, tooling, sprint operations, and end-to-end program workflows.
- Collaborate with engineering teams to maintain high quality standards across APIs, applications, and services.
Requirements
- 10+ years strong Technical Program experience in web application development, UI/UX, content management, end-end system design, API knowledge & application security
- 8+ years strong experience in all phases of product development life cycle is required
- 5+ years’ experience in Agile/Scrum or modern methodologies
- Have mandatorily worked with private or public cloud solutions for at least 3 plus years
- Should have been used AI tooling or solutions, has working and exposure required at Program Manager level.
- Strategic contributor to overall product strategy, roadmap and releases
- Experienced in building process flows, technical documentation, capturing detailed technical specifications, functional/non-functional requirements
- Run Agile products by facilitating Stand-Ups, Sprint Planning, Retrospectives, Backlog Grooming, Sprint Reviews/Demo meetings.
- Experience in Project and Program tracking and ticketing tools for feature/epic prioritization, backlog grooming, tracking progress, team velocity, building dashboards to monitor sprint health/release health & application statistics
- Creative approach to problem solving and good analytical skills
- Ability to quickly adapt to projects that require taking initiative and developing new expertise
- Strong communication skills (both written and verbal).
Benefits
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Hard Skills & Tools
Technical Program Managementweb application developmentUI/UXcontent managementend-to-end system designAPI knowledgeapplication securityAgileScrumcloud solutions
Soft Skills
communication skillsproblem solvinganalytical skillsadaptabilityinitiativecollaborationleadershipoperational excellencestrategic thinkingreporting