Rackspace Technology

Senior VP, Delivery and Operations

Rackspace Technology

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Responsible for the company’s overall technical operations and service delivery
  • Running multiple/simultaneous small projects to large-scale, mission-critical portfolio projects
  • Requires efficient delivery and quality standards that are the best in the industry
  • Bringing expertise and discipline to create a measurable impact towards strengthening brand equity and differentiation for the company in the market by bringing experience in digital infrastructure, cloud storage, and customer delivery
  • Key member of the Private Cloud Executive Leadership Team (PVC ELT)

Requirements

  • Prior successful experience as a delivery leader with significant scope and complexity at scale ($1 billion)
  • Proven P&L leadership in a multi-site, distributed, global organization
  • Experience in Digital Infrastructure or Cloud
  • Excellent track record of managing cross-functional technical and non-technical resources
  • A people leader & talent developer who can attract and inspire
  • Proven experience in Service Delivery, Technical Operations, Supply Chain, and Datacenter management preferred
  • Experience in cross-functional partnership with Product, Project Management, GTM, Engineering, and other teams internally as needed to ensure seamless delivery with enhanced user experience to clients
  • Proven success in driving operational initiatives related to service delivery efficiency, performance management, process excellence, and operational excellence
  • Ability to enable sales and pursue emerging new product opportunities for the company
  • Successfully operated in a matrixed environment
  • Culture champion – servant leadership mentality, authenticity
  • Ability to lead and work autonomously
  • Excellent communicator – able to win hearts/minds; engage multiple stakeholders across the organization
  • Ability to remain open-minded when a pivot or change in direction is required
  • Executive presence and gravitas to engage with key internal and external stakeholders
  • Energetic, self-motivated leader who can cultivate a culture of pride and performance
  • Ability and desire to work in a fast-growing, globally distributed, dynamic environment
  • Ability to lead with influence and expertise
  • Advanced analytical skills and the ability to make data-driven decisions
Benefits
  • Equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic.
  • Accommodation for disabilities or special needs available upon request.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
service deliverytechnical operationsdigital infrastructurecloud storagesupply chain managementdatacenter managementoperational excellenceperformance managementprocess excellenceP&L leadership
Soft skills
people leadershiptalent developmentcross-functional managementcommunicationservant leadershipauthenticityautonomyinfluenceopen-mindednessenergetic self-motivation