Senior Product Manager, Core Services
eHealth, Inc.
SQLTableau
Senior Client Services Specialist – Physician Billing
R1 RCM
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $49,126 - $78,920 per year
Job Level
Senior
Tech Stack
SQLTableau
About the role
- Manage multiple projects across several clients and ensure they are delivered within scope, schedule and quality levels.
- Develop and maintain dashboards, reports, and key performance indicators (KPIs) for revenue cycle performance.
- Perform root cause analysis of denials, payment delays, underpayments, and billing errors; provide actionable recommendations.
- Conduct regular audits of revenue cycle processes to ensure compliance, accuracy, and efficiency.
- Partner with our clients and internal stakeholders to streamline workflows and improve efficiency.
- Support leadership with ad-hoc analysis and strategic projects as needed.
- Address client concerns promptly and works proactively to prevent potential issues to ensure exemplary service is delivered for the clients.
Requirements
- 3–5+ years in physician revenue cycle (front-to-back).
- Advanced proficiency with data analysis tools (Excel, SQL, Tableau, Power BI, etc.) and revenue cycle systems (Epic, Cerner, eCW, Athena, Allscripts, Meditech, and/or NextGen).
- Excellent analytical, organizational, and problem-solving skills with strong attention to detail.
- Must be able to produce high quality work on multiple projects simultaneously while effectively engaging with the appropriate staff across several different departments.
- Ability to work independently and collaboratively in a fast-paced environment.
- Clear, empathetic client communication (written & verbal); ability to translate technical billing steps into client-friendly guidance.
- Preferred: Hands-on eCinical Works experience (super-user level)
- Preferred: Prior client facing exposure
