R1 RCM

Director, Client Delivery

R1 RCM

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $116,975 - $178,767 per year

Job Level

Lead

About the role

  • Serve as the primary point of contact for a strategic client portfolio, aligning communication across clients, Operations, Client Success, and other service lines
  • Lead strategic client engagements and initiatives to strengthen relationships, improve outcomes, and support business growth
  • Manage new client implementations end-to-end, coordinating project plans, timelines, and stakeholders across internal and external teams
  • Ensure consistent service delivery by applying the Client Delivery operating framework, resolving complex issues/escalations, and driving client satisfaction
  • Produce and present client-facing reporting and run effective client meetings, while managing day-to-day requests, follow-through, and team culture/accountability

Requirements

  • 7+ years of client-facing experience in hospital Revenue Cycle Management
  • Demonstrated change management experience
  • Experience working with or within large hospital systems
Benefits
  • Competitive benefits package
  • Opportunity to contribute and think boldly
  • Meaningful work that makes a difference in the communities we serve
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communicationleadershiprelationship managementproject managementproblem-solvingclient satisfactionchange managementteam cultureaccountability