Senior Director, Client Delivery
R1 RCM
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $175,000 - $244,881 per year
Job Level
About the role
- Own executive accountability for a complex, multi-client revenue cycle portfolio, driving sustained revenue growth, operational performance, and long-term client partnerships
- Act as a strategic advisor to senior and C-suite client leaders, leading quarterly executive business reviews and influencing outcomes through data-driven insights
- Lead and scale a high-performing organization of 200+ revenue cycle professionals through 5+ direct leaders in multi-system, acute-care environments
- Deliver measurable financial and operational impact by executing revenue optimization, cost-reduction, automation, and process transformation initiatives
- Establish enterprise-level performance governance, leveraging analytics, automation, and continuous improvement to exceed client KPIs and NPS targets
Requirements
- Proven senior-level leadership experience in acute-care revenue cycle operations
- Demonstrated success leading large, distributed teams and developing leadership talent at scale
- Strong expertise in change management, process design, and operational transformation within healthcare or revenue cycle services
- Experience driving automation, digital enablement, and analytics-based decision-making (e.g., Power BI, integrated systems, EMR environments)
Benefits
- Eligible to participate in annual bonus plan at a target of 25.00%
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
revenue cycle operationschange managementprocess designoperational transformationautomationdigital enablementanalytics-based decision-making
Soft Skills
executive accountabilitystrategic advisinginfluencing outcomesleadership developmentteam scalingperformance governancecontinuous improvement