R1 RCM

Customer Service Supervisor

R1 RCM

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $49,126 - $81,225 per year

About the role

  • Provide oversight of Team Lead(s) a team or Representatives for one or more clients
  • Be the primary point of support, training and coaching for your team’s performance
  • Maintain KPI reporting, improvement programs and ACD Metrics
  • Work with EMR systems such as EPIC, Meditech or Cerner
  • Have a working knowledge of EOBs and authorizations/referrals
  • Maintain a level of performance that ensures success for your client’s objectives

Requirements

  • High school diploma, preferred
  • 5 years leadership experience in a healthcare call center
Benefits
  • Competitive benefits package
  • Annual bonus plan at a target of 5.00%
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
leadershipcoachingtrainingperformance management
Certifications
high school diploma