VP of Customer Service

R1 RCM

full-time

Posted on: 1/13/2026

Location Type: Remote

✨ AI Apply

💰 $202,915 - $254,682 per year

About the role

Develop and execute strategic plans to enhance revenue cycle operations and achieve financial objectives.
Lead, mentor, and manage the team, fostering a culture of excellence and continuous improvement.
Collaborate with cross-functional teams to implement best practices and innovative solutions in revenue cycle management.
Oversee the analysis and reporting of key performance metrics, providing insights and recommendations for improvement.
Ensure compliance with healthcare regulations and maintain high standards of data integrity and security.
Build and maintain strong relationships with clients, understanding their needs and delivering tailored solutions.

Extensive experience in revenue cycle management (10+ years), with a focus on patient financial services.
Proven leadership experience, with the ability to manage and motivate a team (Senior Director and above).
Strong and broad understanding of Revenue Cycle Operations within a hospital setting.
Excellent analytical, problem-solving, and decision-making skills.
Exceptional communication and interpersonal abilities.
Ability to thrive in a fast-paced, dynamic environment.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

revenue cycle managementfinancial analysisperformance metrics analysisdata integritycompliance with healthcare regulations

Soft Skills

leadershipteam managementmentoringcommunicationinterpersonal skillsanalytical skillsproblem-solvingdecision-makingadaptability